Combined Healthcare and Life Sciences Service Management Core release notes for upgrades from Xanadu to Yokohama

  • Release version: Yokohama
  • Updated June 16, 2026
  • 3 minutes to read

    • Consolidated page of all release notes for Healthcare and Life Sciences Service Management Core from Xanadu to Yokohama.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Healthcare and Life Sciences Service Management Core release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Healthcare and Life Sciences Service Management Core to Yokohama

    Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    New features

    Between your current release family and Yokohama, new features were introduced for Healthcare and Life Sciences Service Management Core.

    Release Release notes

    Xanadu
    Patient identifier table

    Use the new Patient identifier table to maintain and manage multiple identifiers such as patient MRN, social security number, and more.

    For instructions on migrating data from the patient table to the patient identifier table, please reach out to Now Support for the fix script.

    Yokohama

    		 No updates for this release.

    Changes

    Between your current release family and Yokohama, some changes were made to existing Healthcare and Life Sciences Service Management Core features.

    Release Release notes

    Xanadu
    Workspace performance enhancements
    The Healthcare Workspace has received performance enhancements to optimize loading times.

    Yokohama

    		 No updates for this release.

    Removed

    Between your current release family and Yokohama, some Healthcare and Life Sciences Service Management Core features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Deprecations

    Between your current release family and Yokohama, some Healthcare and Life Sciences Service Management Core features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Activation information

    Review information on how to activate Healthcare and Life Sciences Service Management Core.

    Release Release notes

    Xanadu

    Install Healthcare and Life Sciences Service Management Core by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Yokohama

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Healthcare and Life Sciences Service Management Core we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Healthcare and Life Sciences Service Management Core, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Healthcare and Life Sciences Service Management Core we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Healthcare and Life Sciences Service Management Core we have noted them here.

    Release Release notes

    Xanadu
    • Promote accurate and comprehensive patient data management by leveraging multiple patient identifiers within the enhanced Healthcare and Life Sciences Service Management data model.
    • Utilize the performance updates within the healthcare workspace to optimize loading times.

    See Exploring Healthcare and Life Sciences Service Management Core for more information.

    Yokohama

    		 No updates for this release.