---
sourceDocument: yokohama Combined Product Files
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-xanadu-yokohama

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - yokohama Combined Product Files

ft:clusterId :

    - delta3yx

bundleId :

    - delta3yx


---

# Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Yokohama

# Combined ITSM Predictive Intelligence Workbench release notes for upgrades from Xanadu to Yokohama {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Consolidated page of all release notes for ITSM Predictive Intelligence Workbench from Xanadu to Yokohama.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ITSM Predictive Intelligence Workbench release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ITSM Predictive Intelligence Workbench to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## New features

Between your current release family and Yokohama, new features were introduced for ITSM Predictive Intelligence Workbench.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__8}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Changes

Between your current release family and Yokohama, some changes were made to existing ITSM Predictive Intelligence Workbench features.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__14}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Removed

Between your current release family and Yokohama, some ITSM Predictive Intelligence Workbench features or functionality were removed.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__20}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Deprecations

Between your current release family and Yokohama, some ITSM Predictive Intelligence Workbench features or functionality were deprecated.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Starting with the Yokohama release, ITSM Predictive Intelligence Workbench is deprecated and is no longer deployed, enhanced, or supported. To get the latest experience for this functionality, you must install the Task Intelligence for ITSM application plugin (com.snc.itsm_ml_task). For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support Knowledge Base. |
[ ]

## Activation information

Review information on how to activate ITSM Predictive Intelligence Workbench.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__32}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__38}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for ITSM Predictive Intelligence Workbench we have noted them here.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__44}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for ITSM Predictive Intelligence Workbench, such as specific requirements or compliance levels.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for ITSM Predictive Intelligence Workbench we have noted them here.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__56}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for ITSM Predictive Intelligence Workbench we have noted them here.  
{#dfrn3-itsmpredictiveintelligenceworkbench-summary__entry__62}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]