--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Document Services release notes for upgrades from Xanadu to Yokohama # Combined Document Services release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for Document Services from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Document Services release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Document Services to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-documentservices-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Document Services. {#dfrn3-documentservices-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | [Document Management integration with external content provider](https://www.servicenow.com/docs/access?context=integration-external-content-providers&family=xanadu&ft:locale=en-US) : Collaborate on documents in Microsoft OneDrive, Microsoft SharePoint, or Google Drive. [Redaction of sensitive data](https://www.servicenow.com/docs/access?context=data-redaction-documents&family=xanadu&ft:locale=en-US) : Redact sensitive information within a document for configurable workspaces. | | Yokohama | No updates for this release. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Document Services features. {#dfrn3-documentservices-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | [Google Docs files on Google Drive](https://www.servicenow.com/docs/access?context=google-drive-spoke-document-services&family=xanadu&ft:locale=en-US) : Manage Google Docs files on Google Drive using Multi Provider Document Services Framework. [Document viewer support for hyperlinks, attachments, and digital signature](https://www.servicenow.com/docs/access?context=Documentviewer&family=xanadu&ft:locale=en-US) : Document Viewer now supports using hyperlinks, downloading of PDF attachments, and viewing of digital signatures. [Accessibility feature for DOCX to PDF conversion](https://www.servicenow.com/docs/access?context=enable-accessibility-docx-to-pdf&family=xanadu&ft:locale=en-US) : Accessibility support added for DOCX to PDF conversion. PDF accessibility tags are now available to help non-sighted users who rely on screen readers to navigate, understand, and interact with converted PDF documents. | | Yokohama | [PDF generation and accessibility](https://www.servicenow.com/docs/access?context=pdf-generation-accessibility&family=yokohama&ft:locale=en-US) : Export a collection of records or a single record into a PDF format. New system property was added for better accessibility. [Workflow migration for Managed Documents](https://www.servicenow.com/docs/access?context=c_ManagedDocuments&family=yokohama&ft:locale=en-US) : Improved usability, low code accessibility, and feature parity due to the newly configured workflows.​ [Subflows for Shared drives for Google Drive](https://www.servicenow.com/docs/access?context=google-drive-spoke-document-services&family=yokohama&ft:locale=en-US). : Added Spoke subflows for Shared drives in Google Drive. [Summarize button](https://www.servicenow.com/docs/access?context=configure-skill-smart-documents&family=yokohama&ft:locale=en-US). : The Summarize button was changed to the Ask Now Assist button. | [ ] ## Removed Between your current release family and Yokohama, some Document Services features or functionality were removed. {#dfrn3-documentservices-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Document Services features or functionality were deprecated. {#dfrn3-documentservices-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Document Services. {#dfrn3-documentservices-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Document Services is a ServiceNow AI Platform feature that is active by default. Document Management is available with activation of the Document Management plugin (com.snc.platform_document_management). For details, see [Activate](https://www.servicenow.com/docs/access?context=activate-doc-mgmt-plugin&family=xanadu&ft:locale=en-US). [Multi Provider Document Services Framework](https://www.servicenow.com/docs/access?context=multi-provider-documents-framework&family=xanadu&ft:locale=en-US) Install Multi Provider Document Services Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | | Yokohama | Document Services is a ServiceNow AI Platform feature that is active by default. Document Management is available with activation of the Document Management plugin (com.snc.platform_document_management). For more details, see [Activate](https://www.servicenow.com/docs/access?context=activate-doc-mgmt-plugin&family=yokohama&ft:locale=en-US). [Multi Provider Document Services Framework](https://www.servicenow.com/docs/access?context=mp-document-services-framework-landing&family=yokohama&ft:locale=en-US) Install Multi Provider Document Services Framework by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US). | [ ] ## Additional requirements If any additional requirements were introduced or changed for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Accessibility information Review details on accessibility information for Document Services, such as specific requirements or compliance levels. {#dfrn3-documentservices-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | Accessibility support has been added for document conversion from DOCX to PDF. PDF accessibility tags are now available to help users who rely on screen readers to navigate, understand, and interact with converted PDF documents. | | Yokohama | Added accessibility support for PDF document generation. PDF accessibility tags are now available to help users who rely on screen readers to navigate, understand, and interact with these generated PDF documents. For more information, see [PDF generation and accessibility](https://www.servicenow.com/docs/access?context=pdf-generation-accessibility&family=yokohama&ft:locale=en-US). | [ ] ## Localization information If there are specific localization considerations for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Document Services we have noted them here. {#dfrn3-documentservices-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Extend collaboration and improve user experience with the integration of Document Management with external cloud providers, such as Microsoft OneDrive, Google Drive, and Microsoft SharePoint. * Increase collaboration with management of Google Docs files on Google Drive. * Control sensitive information with data redaction within a document. See [Document Services](https://www.servicenow.com/docs/access?context=document-services-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Improved PDF generation that includes accessibility support. * Accelerate documents insights with instant summaries for highlights and quick insights, interactive Q\&A, and FAQs. See [Document Services](https://www.servicenow.com/docs/access?context=document-services-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]