--- sourceDocument: yokohama Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-xanadu-yokohama Release : - yokohama ft:locale : - en-US ft:publication_title : - yokohama Combined Product Files ft:clusterId : - delta3yx bundleId : - delta3yx --- # Combined Workspace release notes for upgrades from Xanadu to Yokohama # Combined Workspace release notes for upgrades from Xanadu to Yokohama {#ariaid-title1} Release version: Yokohama Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Consolidated page of all release notes for Workspace from Xanadu to Yokohama. ## How to use this page To help you prepare for your upgrade, we have combined the cross-family Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." ## Important information for upgrading Workspace to Yokohama Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-workspace-summary__entry__2} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## New features Between your current release family and Yokohama, new features were introduced for Workspace. {#dfrn3-workspace-summary__entry__8} | Release | Release notes | |-|-| | Xanadu | International characters supported in email addresses : Enter international characters for email addresses without running into errors. : Enable international characters for your users according to RFC6530 standards or disable them by changing a system property and performing additional configurations. [Email client plugin system properties](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=xanadu&ft:locale=en-US) : Ensure your agents leverage the latest functionality in the email client by using updated plugin (glide.ui.email.composer.enabled_plugins) and toolbar (glide.ui.email.composer.toolbar) system properties offered by default for Tiny MCE v6. [Tags for Activity Stream records](https://www.servicenow.com/docs/access?context=tags-activity-stream-agent&family=xanadu&ft:locale=en-US) : Use tags to categorize and filter records shown in the Activity Stream. : As admins, you can enable, add, customize, and edit tags for your users' Activity Stream records. Reference searches with queries : Help users access relevant reference search results by applying pre-filtered and removable query parameters to reference lists. These query parameters act as an addition to fixed queries that cannot be removed by end users. Client scripts for field decorators : Add field decorators to field types using client scripts. Pre-filter records on the multi-record associator : Pre-filter records with typeahead on the multi-record associator using scripts. [Use a keyboard shortcut to insert response templates](https://www.servicenow.com/docs/access?context=add-response-templates-shortcut&family=xanadu&ft:locale=en-US) : Enter the keyboard shortcut /r and a keyword to insert a response template directly into an email body. [Configure response templates for email composer](https://www.servicenow.com/docs/access?context=configure-response-templates&family=xanadu&ft:locale=en-US) : You can enable or disable response templates for agents with a system property. | | Yokohama | [Configure keyboard shortcut for response templates](https://www.servicenow.com/docs/access?context=configure-response-templates&family=yokohama&ft:locale=en-US) : Use a keyboard shortcut to add response templates to journal fields within a form. [Create collapsible content for email templates](https://www.servicenow.com/docs/access?context=configure-collapsible-email-templates&family=yokohama&ft:locale=en-US) : Hide email content behind an ellipsis in email templates. [Configure the email composer in Core UI](https://www.servicenow.com/docs/access?context=enable-next-experience-email-client-core-ui&family=yokohama&ft:locale=en-US) : Access the latest Workspace features for email composer in the Core UI. | [ ] ## Changes Between your current release family and Yokohama, some changes were made to existing Workspace features. {#dfrn3-workspace-summary__entry__14} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | [Context-based suggestions with @mentions](https://www.servicenow.com/docs/access?context=set-up-at-mentions&family=yokohama&ft:locale=en-US) : Receive suggestions for users with access to the record when using @ mentions. [Expand all tiles in the Activity stream](https://www.servicenow.com/docs/access?context=activity-stream-expand-tiles&family=yokohama&ft:locale=en-US) : Set a user preference to keep all tiles in the Activity stream expanded across cases and user sessions. Access control security model for the Activity stream : Data filters and access rules provide role-based access control for viewing and editing tables in the Activity stream. [Multiple records added from the multi-record associator load in the background](https://www.servicenow.com/docs/access?context=set-up-asynchronous-record-addition&family=yokohama&ft:locale=en-US) : Work on a record while the multiple records that were selected from the multi-record associator are added in the background. Attach display text to knowledge base links in the email composer : Manage your email's appearance by attaching display text to knowledge base links. Infinite scroll for lists : Use the Record List bundle to scroll through lists infinitely without pagination. Live updates for lists : Use the Record List bundle to view live updates on lists without refreshing the page. Temporary lists available in the list menu : Temporarily access personalized lists that are sent to you as links within the My Lists menu. Filter for hierarchy in condition builder : The is within hierarchy field in the condition builder enables you to filter your list within a hierarchy instead of only direct reports. | [ ] ## Removed Between your current release family and Yokohama, some Workspace features or functionality were removed. {#dfrn3-workspace-summary__entry__20} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Deprecations Between your current release family and Yokohama, some Workspace features or functionality were deprecated. {#dfrn3-workspace-summary__entry__26} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Activation information Review information on how to activate Workspace. {#dfrn3-workspace-summary__entry__32} | Release | Release notes | |-|-| | Xanadu | Workspace is a ServiceNow AI Platform feature that is active by default. | | Yokohama | Workspace is a ServiceNow AI Platform feature that is active by default. | [ ] ## Additional requirements If any additional requirements were introduced or changed for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__38} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Browser requirements If any specific browser requirements were introduced or changed for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__44} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | Workspace doesn't support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge-Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US). | [ ] ## Accessibility information Review details on accessibility information for Workspace, such as specific requirements or compliance levels. {#dfrn3-workspace-summary__entry__50} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Localization information If there are specific localization considerations for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__56} | Release | Release notes | |-|-| | Xanadu | No updates for this release. | | Yokohama | No updates for this release. | [ ] ## Highlight information If there are specific highlight considerations for Workspace we have noted them here. {#dfrn3-workspace-summary__entry__62} | Release | Release notes | |-|-| | Xanadu | * Add email addresses to recipient fields with more flexibility, including the ability to use international characters, edit email recipient pills, and view concise error messages for invalid or blocked addresses. * Categorize and filter records in the Activity Stream. * Help users access relevant reference search results by applying pre-filtered and removable query parameters to reference lists. See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=xanadu&ft:locale=en-US) for more information. | | Yokohama | * Navigate form templates with larger cards, sorting preferences, and favorites. * Add collapsible content to email templates and attach a display to knowledge base links. * Leverage the latest workspace features for email composer in the Core UI. * Use lists that have additional condition builder fields, infinite scroll, live updates, and saved temporary lists. * Provide role-based access control for viewing and editing tables in the Activity stream. See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=yokohama&ft:locale=en-US) for more information. | [ ]