---
sourceDocument: yokohama Combined Product Files
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-xanadu-yokohama

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - yokohama Combined Product Files

ft:clusterId :

    - delta3yx

bundleId :

    - delta3yx


---

# Combined Impact release notes for upgrades from Xanadu to Yokohama

# Combined Impact release notes for upgrades from Xanadu to Yokohama {#ariaid-title1}

Release version: Yokohama  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 13 minutes to read  
Consolidated page of all release notes for Impact from Xanadu to Yokohama.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Impact release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Yokohama.  
Tip:  
If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Impact to Yokohama

Before you upgrade to Yokohama, review these pre- and post-upgrade tasks and complete the tasks as needed.  
{#dfrn3-impact-summary__entry__2}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | The Impact Store Application configuration requires a sequence of tasks. See [Configuring the Impact Store Application](https://www.servicenow.com/docs/access?context=configuring-impact-platform&family=yokohama&ft:locale=en-US) for details. |
[ ]

## New features

Between your current release family and Yokohama, new features were introduced for Impact.  
{#dfrn3-impact-summary__entry__8}

| Release | Release notes |
|-|-|
| Xanadu | [Initiatives \& Accelerators](https://www.servicenow.com/docs/access?context=impact-initiatives&family=xanadu&ft:locale=en-US) : * [Jumpstart Your Now Assist for Creator](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-creator&family=xanadu&ft:locale=en-US) and [SPP-AU](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-creator-spp-au&family=xanadu&ft:locale=en-US) version * [Jumpstart Your Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-itsm&family=xanadu&ft:locale=en-US) and [SPP-AU](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-itsm-spp-au&family=xanadu&ft:locale=en-US) version * [Jumpstart Your Service Mapping](https://www.servicenow.com/docs/access?context=jumpstart-service-mapping&family=xanadu&ft:locale=en-US) and [SPP-AU](https://www.servicenow.com/docs/access?context=jumpstart-service-mapping-spp-au&family=xanadu&ft:locale=en-US) version * [Jumpstart Your Database Management](https://www.servicenow.com/docs/access?context=data-management&family=xanadu&ft:locale=en-US) * [Jumpstart Your CSM Configurable Workspace](https://www.servicenow.com/docs/access?context=csm-configurable-workspace&family=xanadu&ft:locale=en-US) * [TuneUp Your Employee Center](https://www.servicenow.com/docs/access?context=tuneup-employee-center&family=xanadu&ft:locale=en-US) * [Introduction to Instance Readiness Assessment](https://www.servicenow.com/docs/access?context=introduction-instance-readiness-assessment&family=xanadu&ft:locale=en-US) * [CoEI Influencing Funding Strategy](https://www.servicenow.com/docs/access?context=coei-influencing-factor-assessment-part-2&family=xanadu&ft:locale=en-US) * [UX: Catalog Request Experience Review](https://www.servicenow.com/docs/access?context=ux-accelerator-service-request-experience-review&family=xanadu&ft:locale=en-US) * [Generative AI - Virtual Agent Conversational Catalog](https://www.servicenow.com/docs/access?context=generative-ai-conversational-catalog&family=xanadu&ft:locale=en-US) * [Value Potential](https://www.servicenow.com/docs/access?context=value-potential-undeployed-apps&family=xanadu&ft:locale=en-US) [Initiatives \& Accelerators](https://www.servicenow.com/docs/access?context=impact-initiatives&family=xanadu&ft:locale=en-US) : * [Extend Your Employee Center to Pro](https://www.servicenow.com/docs/access?context=extend-employee-center-pro&family=xanadu&ft:locale=en-US): Provides prescriptive guidance on extending the Employee Center capabilities to include Pro features. * [Jumpstart Your CSDM: Foundation](https://www.servicenow.com/docs/access?context=jumpstart-csdm&family=xanadu&ft:locale=en-US): Provides an overview and breakdown of the CSDM with a focus on Foundation data. * [Jumpstart Your Document Intelligence](https://www.servicenow.com/docs/access?context=jumpstart-document-intelligence&family=xanadu&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Document Intelligence. * [Jumpstart Your Employee Center](https://www.servicenow.com/docs/access?context=jumpstart-employee-center&family=xanadu&ft:locale=en-US): Includes a demonstration of the possibilities and capabilities available with the ServiceNow Employee Center portal in your instance. * [Jumpstart Your Event Management](https://www.servicenow.com/docs/access?context=jumpstart-event-mgmt&family=xanadu&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Event Management. * [Jumpstart Your Issue Auto Resolution](https://www.servicenow.com/docs/access?context=jumpstart-issue-auto-resolution&family=xanadu&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Issue Auto Resolution within your ServiceNow platform. * [Jumpstart Your Process Mining](https://www.servicenow.com/docs/access?context=jumpstart-process-mining&family=xanadu&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Process Mining. * [UX: Taxonomy Review and Design](https://www.servicenow.com/docs/access?context=ux_review_unified_taxonomy&family=xanadu&ft:locale=en-US): Optimizes content structure and navigation in your portal, with a focus on Knowledge and Catalog to improve usability and help users easily find the correct information. * [Common Service Data Model (CSDM) Assessment - Business Services (Run) - Advanced](https://www.servicenow.com/docs/access?context=csdm_assessment_business_services&family=xanadu&ft:locale=en-US): Provides an assessment and guidance for CSDM Run maturity, including Business Services, Business Service Offerings, Request Catalog Items, and (Business) Service Portfolio. * [Common Service Data Model (CSDM) Assessment Technical Services (Walk) - Advanced](https://www.servicenow.com/docs/access?context=csdm_assessment_technical_services&family=xanadu&ft:locale=en-US): Provides an assessment and guidance for CSDM Walk maturity, including Technical Services and Technical Service Offerings. * ServiceNow Protected Platform -- Australia (SPP-AU) versions of Accelerators are available, where applicable. The [Accelerator catalog](https://www.servicenow.com/docs/access?context=accelerator-catalog&family=xanadu&ft:locale=en-US) is updated with this information. [HealthScan](https://www.servicenow.com/docs/access?context=healthscan&family=xanadu&ft:locale=en-US) : * Consent for the self-service capability that automates monthly Health Assessment scans and reports to provide details that can help you to improve the health of your ServiceNow platform implementation. * Consume HealthScan service environment script outputs in a clear format for Self-hosted NSG Air-gapped customers. * Access HealthScan commercial features as a GCC or NSC customer. [Value Journey](https://www.servicenow.com/docs/access?context=impact-value-journey&family=xanadu&ft:locale=en-US) : * Use the auto generated objectives and outcomes to save time and effort in the Impact Value Journey. * View monthly or quarterly trends and curated recommendations for generated outcomes. See Trends, Benchmarks, and recommendations related to the outcome. * Trends and Benchmarks will be available for outcomes with data. * Use the Data Collection App, available from the ServiceNow® Store, to transfer data automatically into your Impact portal. [Impact Instance Observer](https://www.servicenow.com/docs/access?context=io-overview&family=xanadu&ft:locale=en-US) : * Detect additional anomalies for 16 metrics with Release 18. * Configure self-serve alerts for Garbage Collection using Host Health. |
| Yokohama | [Impact Store Application](https://www.servicenow.com/docs/access?context=impact-store-app&family=yokohama&ft:locale=en-US) : * [Impact Home page](https://www.servicenow.com/docs/access?context=impact-in-platform-home&family=yokohama&ft:locale=en-US)Use the Impact home page, an organized collaborative portal, which guides you to your relevant content and helps focus and accomplish your tasks with seamless interaction with Impact application features. * [Use Guided Setup to synchronize and migrate data to the Impact Store Application](https://www.servicenow.com/docs/access?context=guided-setup-impact-in-app&family=yokohama&ft:locale=en-US): Use the simplified interface to synchronize and configure your Impact Store App with the Impact Delivery Instance. * [Grant temporary instance access to your Impact Squad](https://www.servicenow.com/docs/access?context=hop-access-impact-squad&family=yokohama&ft:locale=en-US) to facilitate effective support and rapid issue resolution. * [Convert an Impact entity to SPM entity as a work item](https://www.servicenow.com/docs/access?context=convert-spm-entity-impact-entity-recommendations&family=yokohama&ft:locale=en-US): Create an Impact entity and associate the SPM record details to it, which helps you to avoid manual intervention in converting the entities from Impact to SPM portals to avoid duplication of entities in the process. * [Using recommendations list in Impact home page](https://www.servicenow.com/docs/access?context=using-recommendations-iip-ws&family=yokohama&ft:locale=en-US): * Sort the recommendations list using the search and filter options by entering a keyword or phrase to narrow down the list and find the recommendations that you're looking for. * Convert Impact recommendations and free-form initiatives into actionable, trackable Strategic Portfolio Management (SPM) or Collaborative Work Management (CWM) work items. [Creating work items using recommendations and initiatives](https://www.servicenow.com/docs/access?context=creating-work-items-using-recommendations-and-initiatives&family=yokohama&ft:locale=en-US). * [Impact Store Application product adoption](https://www.servicenow.com/docs/access?context=impact-in-platform-product-adoption&family=yokohama&ft:locale=en-US) * Use the Product Adoption Roadmap (PAR) to view a recommended implementation sequence for your capabilities: * [Create and publish a product adoption roadmap](https://www.servicenow.com/docs/access?context=create-product-adoption-roadmap&family=yokohama&ft:locale=en-US): Use pre-defined ServiceNow templates or build from your own. * Use Product Adoption Roadmap Templates with pre-defined sequence of capabilities for ITSM ((IT Service Management)), ITOM ((IT Operations Management)), and Security Operations. * View and edit phase-specific notes for a capability to understand prerequisites, plan training, and additional implementation considerations. * Customize your roadmap by adding or removing capabilities as needed. * Request Related Accelerators (if available) to improve adoption of the capabilities * [Manage Capabilities Map](https://www.servicenow.com/docs/access?context=manage-capability-maps&family=yokohama&ft:locale=en-US): * Explore, track, and manage the descriptions, notes, and related resources for your entitled capabilities. * Use the updated Data Collection Content Packs to automatically transfer Impact Value Metrics to the centralized Impact instance to manage the Value Journey, including Setting Value Baselines and Targets, Outcome Performance Reviews, and the Value Report. * Use the Capability Details page to view and manage comprehensive information related to a capability in your product adoption journey. The full-page layout replaces the previous pop-up view, making it easier to access, navigate and manage important details, such as usage status and notes in one centralized location. * View and add adoption guidance for different phases, such as prerequisites and implementation instructions in notes specific to a phase. * Measure a selected business objective under the same product across multiple ServiceNow instances. Use the Instance option on the Objectives and Outcomes, and Outcomes Insights to filter business objectives and outcomes by the ServiceNow instance. Add and edit the business objectives connected to the capability. * [Impact Platform Health](https://www.servicenow.com/docs/access?context=impact-healthscan-store-app&family=yokohama&ft:locale=en-US): * Use Proactive Code Check to track compliance against coding leading practices and organizational standards. * Activate Proactive Code Check in the Health Store Application to scan update sets and check compliance standards and adherence to leading practices. * Scan update sets for leading practice violations in a non-production environment with Proactive Code Check and improve code quality, reduce errors, and enhance system stability. [Impact Delivery Instance (formerly Impact Digital Experience)](https://www.servicenow.com/docs/access?context=impact-digital-experience&family=yokohama&ft:locale=en-US) : * [Connect to the provider instance](https://www.servicenow.com/docs/access?context=connect-instance-impact-store-app&family=yokohama&ft:locale=en-US): The administrator or a named contact log in to your instance to facilitate the connection of data with the Impact Store Application. * [Product Adoption](https://www.servicenow.com/docs/access?context=product-adoption&family=yokohama&ft:locale=en-US): Start an initiative from an individual capability to log and track your activities toward the implementation. The reference of the created initiative is available in the capability details and initiatives roadmap. The reference of the created initiative is available in the capability details and initiatives roadmap. * [Healthscan definitions updates: May 2025 store](https://www.servicenow.com/docs/access?context=healthscan-definitions-may-store&family=yokohama&ft:locale=en-US): Some HealthScan definitions have been updated or deprecated for the May store release. [Accelerator catalog](https://www.servicenow.com/docs/access?context=accelerator-catalog&family=yokohama&ft:locale=en-US) : * [Jumpstart Your Employee Journey Management](https://www.servicenow.com/docs/access?context=jumpstart-employee-journey-management&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Employee Journey Management. * [Jumpstart Your Knowledge Management](https://www.servicenow.com/docs/access?context=jumpstart-knowledge-management&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Knowledge Management. * [Jumpstart Your Legacy Workflow Migration](https://www.servicenow.com/docs/access?context=jumpstart-legacy-workflow-migration&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Legacy Workflow Migration. * [Jumpstart Your Now Assist for CSM](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-csm&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Now Assist for CSM. * [Jumpstart Your Now Assist Skill Kit](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-skill-kit&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Now Assist Skill Kit. * [Jumpstart Your Now Assist in Virtual Agent](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-virtual-agent&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Now Assist in Virtual Agent. * [Jumpstart Your Strategic Portfolio Management -- Resource Management Workspace](https://www.servicenow.com/docs/access?context=jumpstart-strategic-portfolio-management-resource-management-workspace&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of Resource Management Workspace within SPM. * [Jumpstart Your GenAI](https://www.servicenow.com/docs/access?context=jumpstart-gen-ai&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities of ServiceNow® Generative AI application (Artificial Intelligence) * [Release and Deployment Advisory for Pro-code Development](https://www.servicenow.com/docs/access?context=release-deployment-advisory-pro-code-development&family=yokohama&ft:locale=en-US): Provides guidance to assist pro-code developers in the tools and techniques to release and deploy ServiceNow application configurations and customizations. * UX: The basics to unlock your ServiceNow success * [UX: Why It Matters and How to Apply It](https://www.servicenow.com/docs/access?context=ux-why-it-matters-how-to-apply-it&family=yokohama&ft:locale=en-US): Takes examples directly from your instance to demonstrate how improving UX can directly influence the success of your ServiceNow investment. * [LSD Maturity Assessment](https://www.servicenow.com/docs/access?context=lsd-maturity-assessment&family=yokohama&ft:locale=en-US): Provides guidance on fine-tuning your Legal Service Delivery (LSD) on the ServiceNow platform. * [Introduction to CMDB: Ingestion](https://www.servicenow.com/docs/access?context=introduction-to-cmdb-ingestion&family=yokohama&ft:locale=en-US): Demonstrates the possibilities and capabilities of automating and standardizing the data entry from the input sources for their Configuration Management Database (CMDB). * [Extend Your AI Search](https://www.servicenow.com/docs/access?context=extend-your-ai-search&family=yokohama&ft:locale=en-US): Provides prescriptive guidance on extending your AI Search beyond foundational levels. * [Jumpstart Your Subscription Management](https://www.servicenow.com/docs/access?context=Jumpstart-your-subscription-management&family=yokohama&ft:locale=en-US): Provides a demonstration of the possibilities and capabilities available with the Subscription Management Application in your instance. * [Jumpstart Your AI Agent Studio](https://www.servicenow.com/docs/access?context=jumpstart-ai-agent-studio&family=yokohama&ft:locale=en-US): Provides Impact customers with an overview and applied demonstration of AI agents within the platform. [Impact Instance Observer](https://www.servicenow.com/docs/access?context=io-overview&family=yokohama&ft:locale=en-US) : * Use [Root Cause Correlation](https://www.servicenow.com/docs/access?context=root-cause-correlation&family=yokohama&ft:locale=en-US) to resolve issues that are identified by configured alerts and drill directly into the records causing the issues. * [Instance Observer user configurable dashboard](https://www.servicenow.com/docs/access?context=user-configurable-dashboard&family=yokohama&ft:locale=en-US): Create your own dashboard according to your preferences of metrics to help analyze the health of your system in a snapshot or use the default home page to see a snapshot of instance overall health with key insights, such as performance, reliability, and availability at a glance with the available widgets. * Use the Instance Observer Seats Add-on to obtain additional seats to your eligible Impact package. |
[ ]

## Changes

Between your current release family and Yokohama, some changes were made to existing Impact features.  
{#dfrn3-impact-summary__entry__14}

| Release | Release notes |
|-|-|
| Xanadu | [Accelerator catalog](https://www.servicenow.com/docs/access?context=accelerator-catalog&family=xanadu&ft:locale=en-US) : * Updates to the [\[Placeholder link text to key bundle-ipact.training-strategy-assessment\]](https://www.servicenow.com/docs/access?context=training-strategy-assessment&family=xanadu&ft:locale=en-US) Accelerator * The UX (User Experience) Design: Employee Center Accelerator name is changed to [UX: Design for Employee Center](https://www.servicenow.com/docs/access?context=ux-design-employee-center&family=xanadu&ft:locale=en-US) * The User Experience Review: Employee Center Accelerator name is changed to [UX: Portal Experience Review](https://www.servicenow.com/docs/access?context=ux-review-employee-center&family=xanadu&ft:locale=en-US) [HealthScan definitions updates: November release](https://www.servicenow.com/docs/access?context=healthscan-definitions-nov-store&family=xanadu&ft:locale=en-US) :   Some definitions have been deprecated or enhanced to improve performance, reduce false positives, and meet the latest coding practices. Accelerators with minor updates to the descriptions : * The [Center of Excellence \& Innovation Design](https://www.servicenow.com/docs/access?context=CoEI-design&family=xanadu&ft:locale=en-US) * [TuneUp Your Hardware Asset Management](https://www.servicenow.com/docs/access?context=tuneup-hw-asset-management&family=xanadu&ft:locale=en-US) * [TuneUp Your Software Asset Management](https://www.servicenow.com/docs/access?context=tuneup-sw-asset-mgmt&family=xanadu&ft:locale=en-US) * [UX: Design for Employee Center](https://www.servicenow.com/docs/access?context=ux-design-employee-center&family=xanadu&ft:locale=en-US) * [UX: Portal Experience Review](https://www.servicenow.com/docs/access?context=ux-review-employee-center&family=xanadu&ft:locale=en-US) * [Jumpstart Your Strategic Portfolio Management -- Planning Workspace](https://www.servicenow.com/docs/access?context=jumpstart-spm-planning-workspace&family=xanadu&ft:locale=en-US) [Objectives and outcomes](https://www.servicenow.com/docs/access?context=value-blueprint&family=xanadu&ft:locale=en-US) :   Value Blueprint is renamed to Objectives and outcomes.​ [HealthScan definitions updates: August release](https://www.servicenow.com/docs/access?context=healthscan-definitions-aug-store&family=xanadu&ft:locale=en-US) :   Some definitions have been deprecated or enhanced to improve performance, reduce false positives, and meet the latest coding practices. |
| Yokohama | New [Impact Store Application](https://www.servicenow.com/docs/access?context=impact-store-app&family=yokohama&ft:locale=en-US) experience :   The new Impact Store Application provides a more efficient, streamlined way for you to work. For information about how to upgrade, see [Configuring the Impact Store Application](https://www.servicenow.com/docs/access?context=configuring-impact-platform&family=yokohama&ft:locale=en-US). Note that [Impact Delivery Instance (formerly Impact Digital Experience)](https://www.servicenow.com/docs/access?context=impact-digital-experience&family=yokohama&ft:locale=en-US) is still supported in this release. [Value Management](https://www.servicenow.com/docs/access?context=impact-value-journey&family=yokohama&ft:locale=en-US) name changes: : * Impact Value Journey is renamed to Impact Value * Value Blueprint is renamed to Objectives and Outcomes. * Outcomes Performance is renamed to Outcomes Insights. * Business Objectives is renamed to Objectives. * Operational Outcomes is renamed to Outcomes. * Business Value Report is renamed to Value Report. [Impact Workspace name change](https://www.servicenow.com/docs/access?context=impact-in-platform-home&family=yokohama&ft:locale=en-US) :   Impact Workspace has been renamed as Impact. [Impact Store App user experience](https://www.servicenow.com/docs/access?context=impact-store-app&family=yokohama&ft:locale=en-US) :   Impact users who have migrated from the Impact Delivery Instance may access Quicklinks to access features that haven't been migrated to Impact Store Application yet. [Custom payload in Instance Observer alerts integration](https://www.servicenow.com/docs/access?context=custom-payload-help-guide-impact&family=yokohama&ft:locale=en-US) :   Define and manage a custom JSON request payload for ServiceNow and third-party integrations with the Instance Observer enhancements. [Accelerator catalog](https://www.servicenow.com/docs/access?context=accelerator-catalog&family=yokohama&ft:locale=en-US) :   Minor updates have been incorporated into the following accelerators: * [Jumpstart Your GenAI](https://www.servicenow.com/docs/access?context=jumpstart-gen-ai&family=yokohama&ft:locale=en-US) * [Jumpstart Your Now Assist Skill Kit](https://www.servicenow.com/docs/access?context=jumpstart-now-assist-skill-kit&family=yokohama&ft:locale=en-US) * [Jumpstart Your Document Intelligence](https://www.servicenow.com/docs/access?context=jumpstart-document-intelligence&family=yokohama&ft:locale=en-US) * [On-Demand Value Report](https://www.servicenow.com/docs/access?context=on-demand-value-report&family=yokohama&ft:locale=en-US) * [LSD Maturity Assessment](https://www.servicenow.com/docs/access?context=lsd-maturity-assessment&family=yokohama&ft:locale=en-US) :   The following Accelerators are renamed: * Jumpstart Your Now Assist for ITSM is now [Jumpstart Your AI Agents for ITSM](https://www.servicenow.com/docs/access?context=jumpstart-your-ai-agents-for-itsm&family=yokohama&ft:locale=en-US) * Jumpstart Your Now Assist for CSM is now [Jumpstart Your AI Agents for CSM](https://www.servicenow.com/docs/access?context=jumpstart-ai-agents-csm&family=yokohama&ft:locale=en-US) [Impact packages](https://www.servicenow.com/docs/access?context=impact-packages&family=yokohama&ft:locale=en-US) : * Add-on SKUs have been updated to provide additional flexibility for Impact customers and are available in all environments where Impact is available. * Updates to the Impact Advanced package, offered pursuant to the applicable Impact Accelerator Description available at  <https://www.servicenow.com/legal/servicenow-impact.html>. [Data Collection Toolkit](https://www.servicenow.com/docs/access?context=data-collection-toolkit&family=yokohama&ft:locale=en-US) : * Download the content packs for both regulated (GCC/NSC) and non-regulated customers. * Automatically transfer Impact Value Metrics to the centralized Impact instance to manage the value journey, including setting value baselines and targets, outcome performance reviews, and the value report with the enhanced toolkit. [Impact Delivery Instance (formerly Impact Digital Experience)](https://www.servicenow.com/docs/access?context=impact-digital-experience&family=yokohama&ft:locale=en-US) :   With the Yokohama release, Impact Digital Experience (IDE) has been renamed as Impact Delivery Instance (IDI). |
[ ]

## Removed

Between your current release family and Yokohama, some Impact features or functionality were removed.  
{#dfrn3-impact-summary__entry__20}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | The Expert Connect Accelerator is no longer supported as of Yokohama. |
[ ]

## Deprecations

Between your current release family and Yokohama, some Impact features or functionality were deprecated.  
{#dfrn3-impact-summary__entry__26}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Activation information

Review information on how to activate Impact.  
{#dfrn3-impact-summary__entry__32}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | Impact is available for activation with a separate subscription. Your Customer Success Manager sets entitlement information for access. * Impact Delivery Instance is accessed using your unique portal URL. Your Impact Squad sends you login information to access your IDI portal. * For the Impact Store Application, see [Install the Impact Store Application from the ServiceNow Store](https://www.servicenow.com/docs/access?context=install-impact-innovation-lab&family=yokohama&ft:locale=en-US) for activation details. * Proactive Code Check can be activated in your production and non-production instances. See [Configuring Proactive Code Check](https://www.servicenow.com/docs/access?context=configuring-proactive-code-check&family=yokohama&ft:locale=en-US) for details. |
[ ]

## Additional requirements

If any additional requirements were introduced or changed for Impact we have noted them here.  
{#dfrn3-impact-summary__entry__38}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Browser requirements

If any specific browser requirements were introduced or changed for Impact we have noted them here.  
{#dfrn3-impact-summary__entry__44}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Accessibility information

Review details on accessibility information for Impact, such as specific requirements or compliance levels.  
{#dfrn3-impact-summary__entry__50}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Localization information

If there are specific localization considerations for Impact we have noted them here.  
{#dfrn3-impact-summary__entry__56}

| Release | Release notes |
|-|-|
| Xanadu | No updates for this release. |
| Yokohama | No updates for this release. |
[ ]

## Highlight information

If there are specific highlight considerations for Impact we have noted them here.  
{#dfrn3-impact-summary__entry__62}

| Release | Release notes |
|-|-|
| Xanadu | * Jumpstart your understanding and assessment of ServiceNow platform capabilities with new Accelerators that provide a demonstration of the possibilities and capabilities with instance features and maximize value exactly where you need it. * Jumpstart your understanding and assessment of ServiceNow platform capabilities with new Accelerators that provide a demonstration of the possibilities and capabilities with instance features and maximize value exactly where you need it. * View monthly and quarterly trends and curated recommendations for auto-generated outcomes with the updated Objectives and outcomes, formerly Value Blueprint. See [Impact](https://www.servicenow.com/docs/access?context=impact-landing-page&family=xanadu&ft:locale=en-US) for more information. |
| Yokohama | * Adopt ServiceNow products and measure their value, gain access to expert guidance and personalized recommendations, maintain a high-performing platform, and enhance business continuity with 24 x 7 technical support. * Access the Impact Store Application integrated within your ServiceNow instance and connected to the Impact Delivery Instance (IDI) portal. * Use Proactive Code Check to track compliance against leading practices for coding and organizational standards. * Jumpstart your understanding and assessment of ServiceNow platform capabilities with new Accelerators that provide a demonstration of the possibilities and capabilities with instance features and maximize value exactly where you need it. See [Impact Store Application](https://www.servicenow.com/docs/access?context=impact-store-app&family=yokohama&ft:locale=en-US) for more information. |
[ ]


