1. Navigate to Integrations Framework > Source
2. Click New.
3. In the Name field, enter the name of the integration source, for example, Pluralsight.
4. Right-click the form header and click Save.
5. In the Integration Services related list, click New.
6. On the form, fill in the fields:

   Table 1. Integration Service form

   Field	Description
   Name	Name of the integration service, for example, Pluralsight.
   Import set tables	List of intermediate tables which store records from the third-party system. Note: This field is enabled only when Scheduled pull service is selected in the Service type field.
   Flow	Flow that interacts with the third-party system to pull the required data.
   Active	Option to indicate that the integration service is available for use.
   Application	Application that contains the integration service record.
   Source	Name of the third-party system with which you want to integrate your application.
   Order	Order in which you want to run transformation scripts.
   Service type	Option to indicate the type of service: Scheduled pull or Ondemand Push.
   Retry policy	Configuration set to push a record if the previous push fails. Note: This field appears only when Ondemand Push service is selected in the Service type field.

7. Click Submit.

The records from the third-party content are pulled into your ServiceNow instance using and API call. To successfully run this API call, you must set certain properties:

1. In the application navigator, enter sys_properties.list.
2. For each of the following properties, set the value to 1638400:
   • com.glide.transform.json.max-partial-length
   • com.snc.process_flow.reporting.serialized.val_size_limit

For more information on these system properties, see Coaching With Learning System Properties.

1. Navigate to Process Automation > Flow Designer
2. In the Flows section, select each of the following flows and click Activate:
   • Trigger Cornerstone Learning Sync
   • Trigger Pluralsight Learning Sync
   • Trigger Udemy Learning Sync
3. Navigate to Learning > Administration > Learning System Configuration
4. Select each of the third-party learning sources and set the Active field to true.

Schedule flows automatically run on a scheduled basis to synchronize third-party learning content into your ServiceNow instance.

For more information, see configure the third-party integration sources

• To refresh the entire content, set the full_pull property to true.
  Note:

  For best results, periodically refresh the entire content.
• To synchronize new and updated services, set the full_pull property to false.

1. Open any integration source for which you want to pull content.
2. Click Run Job.

The integration framework pulls the corresponding third-party learning courses into the Learning External Content [sn_lc_external_content] table on your ServiceNow instance.