Personalize your resource view in Dispatcher Workspace

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Dispatchers can personalize the resources they see in Dispatcher Workspace by creating an advanced resource filter that applies every time they open Dispatcher Workspace.

    Before you begin

    Role required: wm_dispatcher.

    Procedure

    1. Navigate to Field Service > Dispatching > Dispatcher Workspace.
    2. Select Dispatcher Workspace.
    3. Select Filter resources.
    4. Select + Advanced filters.
    5. Optional: Select a different tab if you're creating a crew, equipment, or contractor filter.
    6. Add or edit the filter that you want apply when you open Dispatcher Workspace.
    7. Select Set as default.
    8. Select Apply.