Limit the Dispatcher Workspace map display to tasks or agents

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Reduce the number of pins displayed on the map in Dispatcher Workspace by displaying either tasks or agents.

    Before you begin

    Role required: wm_dispatcher

    Procedure

    1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
    2. Select Dispatcher workspace.
    3. Select Schedule (the default view name) and choose the main display from the drop-down list.
      • Show only the map by selecting Map.
      • Show both the map and the schedule by selecting Hybrid.
      • Show the schedule by selecting Schedule.
    4. Select Map Filter and select whether only agents or only tasks appear in the dispatch map.
      • To display only agents, select Agents.
      • To display only tasks, select Tasks.
    5. Optional: Display both agents and tasks on the map again by selecting the Refresh icon (Refresh icon).