Configure on demand optimization

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Enable dispatchers to respond to unexpected changes by configuring on demand intraday optimization, giving them the ability to run Schedule Optimization ad hoc directly from Dispatcher Workspace.

    Before you begin

    Activate and configure intraday optimization. For more information, see Activate intraday optimization and Configure intraday optimization.

    Role required: wm_admin

    About this task

    Dispatchers with the 'schedule_optimization_user' role can manually trigger optimization in the Dispatcher Workspace. This option is available when an on-demand applicable policy is added to the scheduling attribute and intraday on-demand optimization is enabled.

    Procedure

    1. Navigate to All > Schedule Optimization > Administration > Scheduling Attributes.
    2. Select an existing Scheduling attribute and proceed to step 3 or select New to Create a scheduling attribute for Schedule Optimization.
    3. In the On demand applicable policies related list, select Edit to add a policy or select New to create a policy.

      Dispatchers can change the policy before running optimization to adapt to current conditions. Maintaining multiple on-demand policies in scheduling attributes, such as policies enabling overtime or travel outside regular work hours, enables dispatchers to adjust policies as needed.

    4. Select Update.
    5. Navigate to All > Schedule Optimization > Intraday optimization > Configurations.
    6. Select an existing Intraday configuration and proceed to step 7 or select New to Configure intraday optimization.
    7. In the Qualifiers tab, set Enable on demand optimization to true.
      If the option to enable on-demand isn’t visible, deselect the Default option.
    8. Select Save.

    Result

    Intraday optimization can now be triggered on demand by dispatchers to adapt to changes as they happen throughout the day.