Configure crawl settings for an Adobe Acrobat Sign external content connector
Specify the agreement documents you want your Adobe Acrobat Sign external content connector to crawl. Define inclusion or exclusion filters to dictate the types of content the crawl retrieves and feeds to AI Search for indexing.
Vorbereitungen
A ServiceNow AI Platformconnector admin must have already created the Adobe Acrobat Sign external content connector that you want to configure crawl settings for. To learn about this procedure, see Create an Adobe Acrobat Sign external content connector.
Role required: sn_ext_conn.xcc_admin
Warum und wann dieser Vorgang ausgeführt wird
This task is optional. By default, the Adobe Acrobat Sign external content connector crawls all agreements from its specified source system and sends all documents to AI Search for indexing. You only need to perform this task if you want the connector to use inclusion or exclusion filters for the agreements to crawl when running content crawls.
Content is only retrieved from the source system if it passes all of your configured crawl setting filters. If any crawl setting filter excludes a content item, the external content connector doesn't retrieve it.
By default, each external content connector can index up to oneten million (1,000,00010,000,000) content items from its source system. When a connector exceeds this limit, it continues to crawl the source system, but only sends content item deletions and updates to AI Search for indexing, ignoring new content items. The connector logs an error message for every 10,000 content items it crawls beyond the indexing limit.
When a connector's indexed content item count exceeds 800,000, a warning message appears in the connector's UI to indicate that it's approaching the indexing limit. If the connector reaches the indexing limit, an error message appears in its UI.
External content connectors that support user permissions crawls can retrieve up to five hundred thousand (500,000) users.
If one of your connectors reaches the content indexing limit, you can update its crawl settings and file inclusion/exclusion filters to reduce the number of content items it retrieves. Alternately, if you need a connector to index more than 1,000,00010,000,000 content items or to retrieve more than 500,000 users, you can create a Customer Service and Support case at https://support.servicenow.com/now to request a limit increase for the connector.
Prozedur
- In the Connectors list, select the record for the Adobe Acrobat Sign external content connector whose settings you want to modify.
- In the connector editor's Settings tab, select Crawl settings.
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In the Agreements section, select one of the following agreement creation date filter options:
- To crawl only agreements created in the last year, select Created last year.
- To crawl only agreements created in the last quarter, select Created last quarter.
- To crawl only agreements created in the last month, select Created last month.
- To crawl only agreements created in the last week, select Created last week.
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In the Agreements section, select one of the following status filter options:
- To crawl agreements with all statuses from the source system, select Crawl all statuses.
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To crawl only agreements with a specified set of statuses from the source system, select Include only these statuses, then use the Statuses to include field to enter statuses you want the connector to include when crawling.
As an example, you might enter Approved to only retrieve searchable content from agreements with this status.
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To crawl agreements with all but a specified set of statuses from the source system, select Exclude only these statuses, then use the Statuses to exclude field enter statuses you want the connector to exclude when crawling.
As an example, you might enter Cancelled to exclude searchable content from agreements with this status.
- Wahlweise: In the Captions section, select the Multimodal captions option if you want AI Search to [[[ automatically generate captions for images retrieved in content crawls ]]].
- Select Save and validate.
Ergebnisse
The Adobe Acrobat Sign external content connector is updated with your modified crawl settings.
Nächste Maßnahme
To retrieve content from your Adobe Acrobat Sign source system using your modified crawl settings, create and run a one-time content crawl for your Adobe Acrobat Sign external content connector. To learn about creating and running one-time content crawls, see Create a content crawl for an external content connector.