Email user matching

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • When the instance receives an email message, the system searches for an existing user record with the same email address as the sender.

    Tabelle : 1. Matching email to existing users
    Value of email.from Variable Matching User ID Email Address Name
    michael.tossi@company.com michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Michael Tossi" <michael.tossi@company.com> michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Tossi, Michael" <michael.tossi@company.com> michael.tossi@company.com michael.tossi@company.com Michael Tossi
    "Tossi" <mtossi@company.com> mtossi@company.com mtossi@company.com Tossi
    Hinweis:
    This functionality requires that you activate the Email Automatic User Creation plugin.

    Inbound Email Action scripts no longer support the gs.createUser() method. Use either the automatically-generated email variables or the gs.GetUserID() method instead.