Setup an application with Now Assist for Setup

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Implement the following steps to setup a specific application or plugin with Now Assist for Setup on your instance.

    Vorbereitungen

    Before performing this task you must install Now Assist for Setup.
    Hinweis:
    Installation of Now Assist for Setup is the first step to experience automatic product installations and implementation of default configurations on your ServiceNow instance.

    Role required: admin

    Prozedur

    1. Navigate to your Admin Home page on your instance.
      The system dynamically renders application and plugin cards based on your admin entitlement status.
      <image>.
      Hinweis:
      The Manage your products section is collapsible by default. You can expand it to see all the product family cards.
    2. Select View product overview for a specific product family card in the Manage your products section to start the setup process.
      The Product Hub page for the selected product family shows up.
    3. Wahlweise: Select Start setup from Option 1.
      This step is applicable only if you are setting up ITSM or CSM for the first time.
      The detailed Product Hub page for ITSM or CSM shows up. You can see the list of app bundles that need to be installed.
      <image>.
      Hinweis:
      The above UI is only for ITSM. CSM has only Option 1.
    4. Wahlweise: Select Upload batch from Option 2.
      This step is applicable only if you are setting up ITSM from another ServiceNow instance. See Update set management for Now Assist for Setup for more information.
    5. Select the install icon next to the app bundle mentioned under the Not installed tab to start the installation process of the specific app bundle.
      You can also see the information about the app bundles that have either been installed or have available updates under the Installed and Updates available tabs.
      Once the app bundle is installed, it moves under the Installed tab.

      <image>.

      Hinweis:
      In case of Core Business Suite (CBS), it follows two steps installation process. The CBS app is installed first, followed by its corresponding apps mentioned under the Not installed tab. The green banner shows up only for CBS setup process.
    6. Wahlweise: Review the information in the Configuration insights section.
      Once an app is installed, corresponding information about the new configurations that have either been added or updated show up in the Configuration insights section.
      Hinweis:
      This section is visible only for CBS setup process. This section shows up only when you have an application under the Installed tab for the CBS setup process.
      Select More info to show the total steps configured for each module.
      Hinweis:
      The More info count reflects the combined total of manual and default configurations applied.
    7. Wahlweise: Select Upload batch to upload a batch file and set up the update set for .
      Hinweis:
      This step is applicable only if you need to setup the update set for Now Assist for Setup. See Update set management for Now Assist for Setup for more information.
    8. Wahlweise: Expand Whats's included to view the applications included in the app bundle.
      Hinweis:
      The What's included section stays collapsed by default.