Configure the related incidents icon

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • You can configure an icon to appear beside a reference field in a form, such as the Caller field, to display related incidents.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    The show related incidents icon (Core UI related incidents icon.) displays other incidents related to the referenced record.

    Prozedur

    1. In the form, right-click the label for the reference field and select Configure Dictionary.
    2. Add the ref_contributions=user_show_incidents dictionary attribute in the Attributes field.
    3. Click Update.
      The form reopens and the related incidents icon appears beside the field on the right.