Supporting information for ServiceNow AI Lens

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Get a quick overview of the important information that is related to the ServiceNow AI Lens application.

    Supported versions

    ServiceNow AI Lens is supported from Yokohama Patch 6 and Zurich Patch 1.

    Supported user interfaces

    To scan artifacts such as images, scanned handwritten notes, Excel sheets, web pages using Now Assist, enable the ServiceNow AI Lens application and then activate the ServiceNow AI Lens skill. For more information, see Configure ServiceNow AI Lens.

    The ServiceNow AI Lens application includes the skills that are listed in the following table.

    Tabelle : 1. ServiceNow AI Lens skill supported interfaces
    Interface Skill
    • Core UI
    • Desktop
    		 ServiceNow AI Lens skill

    Licensing requirements

    The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.

    Application information

    Enable the ServiceNow AI Lens (com.sn_ai_lens) app plugin to use the ServiceNow AI Lens skill.

    This store app has the following dependencies:
    • ServiceNow AI Lens Core (sn_app_lens_core)
    • Now Assist for Platform (sn_genai_platform)