Integrate voice assistant with mobile app voice launcher

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Configure your voice assistant to be accessible through the voice launcher function in mobile app.

    Vorbereitungen

    Role required: virtual_agent_admin or admin

    • You must have a voice assistant created in Assistant Designer
    • Mobile app voice launcher function must be configured using Mobile App Builder before it can be assigned to an assistant.

    Prozedur

    1. Navigate to All > Conversational Interfaces > Assistant Designer > Assistants.
    2. Find the voice assistant that you want to connect to a mobile app voice launcher and select Edit.
    3. Select Communication channels in the Settings tab and select Mobile channels tab.
    4. Wahlweise: In Chat launcher functions, select from the Add chat launcher function drop-down to add a chat launcher function to open the assistant.
    5. In Voice launcher functions, select from the Add voice launcher function drop-down to add a voice launcher function to open the assistant.
    6. In Prominent action button override, select from the Add tab override drop-down to allow a prominent action button to launch the assistant.

      This overrides what’s been defined in the chat launcher and voice launcher functions.

    7. Select Save to save the mobile app voice launcher configuration.