---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/intelligent-experiences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use prompt assistance

# Use prompt assistance {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use prompt assistance to get a jump start with your prompt development by selecting an example from the prompt library or using Now Assist to generate one.

## Vorbereitungen

Role required: sn_skill_builder.admin

## Prozedur

1. Navigate to AllNow Assist Skill KitHome.
2. Create a new skill or select the skill that you want to use prompt assistance for.
3. Select the prompt assistance icon.![Prompt assistance icon]()
4. Select the Library tab to search for a prompt from the prompt library.  
5. 
6. Select the AI generated tab to have AI help you create a prompt based on your needs.  
**Zugehörige Tasks**   

* [Create a skill](https://servicenow-prod.fluidtopics.net/BrV1nkQP0fk0qMbxexdUzA "Create a custom skill for Now Assist. Creating a custom skill enables you to have greater flexibility with Now Assist's generative AI capabilities.")
* [Create a prompt](https://servicenow-prod.fluidtopics.net/qqxyWkEjFKTuisPDh9abVw "After you create a custom skill, create a prompt. Creating a prompt enables you to choose what skill inputs to use, as well as the type of tool.")
* [Test a prompt](https://servicenow-prod.fluidtopics.net/i2STMKwTD_1LfujXM921IQ "After you create a prompt for your custom skill, test the prompt template before you finalize it. Testing the prompt verifies that you’re seeing the expected prompt results before it’s activated.")
* [Evaluate a prompt](https://servicenow-prod.fluidtopics.net/ZTegVilT4gLkRisYjWDz9Q "Use the Now Assist Skill Kit evaluation tools to evaluate the effectiveness of your skill prompts.")
* [Finalize and publish a skill](https://servicenow-prod.fluidtopics.net/sGwRG9p_W167ygKN50pkuQ "When you’re satisfied with your prompt, you can publish your custom skill. Publishing the skill enables a Now Assist admin to activate it.")
* [Activate a skill](https://servicenow-prod.fluidtopics.net/nBJuZbPd0if1UFaoHIaUHw "After you create and publish a custom skill, you must activate it in Now Assist Admin. Activating the skill enables you to trigger the skill within the UI.")
* [Call a custom skill from a script](https://servicenow-prod.fluidtopics.net/FxT~9oa7OMTUBBjjSb3HQg "You can use a script to call a custom skill.")