ServiceNow AI Lens skill

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • This skill provides generative AI capabilities to read, understand, respond, and act on visual data such as hand-written texts, images, and websites and take powerful actions to boost productivity.

    This skill is a Platform skill that is enabled by the admin from the ServiceNow AI Lens skill card and enables users to perform the following actions:
    • Create or update ServiceNow records by auto-filling forms using the extracted data.
    • Preview the extracted data.
    • Provide instructions to extract data in a specific way or to get a specific output.
    • Gather insights from multiple images.
    Abbildung : 1. ServiceNow AI Lens skill in the Platform workflow of the Now Assist Admin console
    ServiceNow lens screen.

    Availability

    This skill is available in the workflow and product listed below.

    Tabelle : 1. Now Assist products and workflows
    Workflow Product
    Platform

    ServiceNow AI Lens

    Licensing requirements

    The ServiceNow AI Lens application requires a ServiceNow Pro Plus or Enterprise Plus license.