---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/intelligent-experiences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Download the ServiceNow AI Lens installer

# Download the ServiceNow AI Lens installer {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Download the ServiceNow AI Lens installer so that you can install the ServiceNow AI Lens on your system for scanning visual data.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllServiceNow AI LensDownloads.
2. In the ServiceNow AI Lens Downloads page, do any of the following actions to download the required application for macOS or Windows:
   * Select the download icon (![Download icon.]()).
   * Select the copy link (![Copy Link icon.]()). In a browser, right-click and select the paste and go option.

   {#download-sn-lens-msi__choices_vbs_mt3_grb}  
   PORT TO AUSTRALIAAbbildung : 1. ServiceNow AI Lens Downloads A dialog box might prompt you to save or open the file.  
   Hinweis:  
   Depending on your browser setting, the browser might automatically save the file to your Downloads folder.
3. Execute the application installation file (.msi file) or (.pkg file).
4. Follow the on-screen instructions to install the application.
5. From the Privacy \& Security settings on your macOS system, grant ServiceNow AI Lens permission to record your screen. {#download-sn-lens-msi__lens-permission}
{#download-sn-lens-msi__lens-permission}{#download-sn-lens-msi__steps_d2r_xht_frb}

## Nächste Maßnahme

Use ServiceNow AI Lens to capture screens, extract and comprehend data, and take further actions. For more information, see [Using ServiceNow AI Lens](https://servicenow-prod.fluidtopics.net/T4BQESuLVx_EUP5EVNPW1g "If you have a lens_user role, you can use the ServiceNow AI Lens application to capture screens or upload files, extract and comprehend data from the captured screenshots or uploaded files, auto-fill form fields, or preview the extracted data.").

