Document and visual insights AI agent
The document and visual insights AI agent gathers context from user input and document or image attachments, generates the requested information based on the image content, and provides the information along with any relevant task details.
Document and visual insights AI agent overview
The document and visual insights AI agent performs tasks to process documents and images.
- Data extraction
- Extract specific information using existing use cases.
- SummarizationAttachment summarization
- Summarize the key topics of documents and imagesdocument and image attachments.
- Question answering (Q&A)Document question answering (Q&A)
- Answer questions about the document or image content.
AI agents use role masking to determine which users can access them. Ones installed with Now Assist applications have specific roles that come included with the application. If you select Users with specific roles for user access, you must configure the security controls to include these roles. For the instructions to change the security controls, see Define security controls for an AI agent.
AI agent actions
When used, the AI agent may attempt the following actions:
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Determine the type of task to perform based on information provided by the user.
- Data extraction
- SummarizationAttachment summarization
- Question answering (Q&A)Document question answering (Q&A)
- Retrieve the relevant record details.
- Initiate the process based on the type of task.
- Provide the task results as directed.
- Prompt the user to upload a file for processing.
- Display the results of the AI agent actions in a document view screen.
- Provide citation sources.
- Notify the user of task completion and next steps.