Book appointment table

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read
  • The Book appointment [sn_hcls_book_appt_task] table stores the task details for booking an appointment associated with a healthcare case or its extended case types.

    Key features

    • Extends the Healthcare task [sn_hcls_task] table to store task details created for appointment bookings associated with a healthcare case or its extended case types.
    • Includes the task number, short description, assignment group, patient, procedure, practitioner, parent case, and task status.

    Role required to configure the table: sn_hcls.admin.

    For more information, see Healthcare and Life Sciences data model.

    Table 1. Book appointment table fields

    Field

    Data type

    Description

    Assignment group

    Reference

    Group of members that is assigned the appointment booking task.

    Number

    String

    Alpha-numeric profile identifier of the appointment booking task.

    The value is auto-generated and is incremented every time you add a new appointment booking task to your ServiceNow instance. The initial value for the Number field is APPTS00001001.
    Note:
    To customize the number, define the auto-numbering format for the Book appointment [sn_hcls_book_appt_task] table. For more information, see Add auto-numbering records in a table.

    Patient

    Reference

    Name of the patient.

    Parent case

    Reference

    Healthcare case or its extended case types associated with the appointment booking task.

    Practitioner

    Reference

    Person added as the practitioner.

    Procedure

    Reference

    Activity that is performed on, with, or for a patient as part of the appointment.

    Short description

    String

    Brief description of the appointment booking task.

    State

    Choice list

    Status of the appointment booking task.

    The following task statuses for an appointment booking are available by default:
    • Canceled
    • Completed
    • Requested