---
sourceDocument: Xanadu Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/telecom-media-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Skill inputs for Now Assist for Telecommunications, Media and Technology (TMT)

# Skill inputs for Now Assist for Telecommunications, Media and Technology (TMT) {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use inputs for each skill to configure how and when a skill is used.

## Overview of service problem case {#now-assist-skill-inputs__section_udn_1bp_5bc}

Depending on the selected skill, you can configure inputs. These settings determine how a skill is used. An input identifies the data that is used for a skill, such as the table and fields that are used to generate a service problem
case summary, resolution notes summary, and test summary.

## Service problem case summarization skill {#now-assist-skill-inputs__section_dld_vcp_5bc}

The service problem case summarization skill includes the inputs that identify the table and fields that are used when a service problem case summary is generated.

In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.
{#now-assist-skill-inputs__table_bsy_bdp_5bc__entry__2}

| Input | Description |
|-|-|
| Input table | Service Problem Case \[sn_sprb_mgmt_case\] |
| Input fields | * Description * Short description * Work notes * Additional comments {#now-assist-skill-inputs__ul_j4p_fdp_5bc} |
[Table 1. Inputs for the service problem case summarization skill]

{#now-assist-skill-inputs__table_bsy_bdp_5bc}

## Resolution notes generation skill {#now-assist-skill-inputs__section_mdj_hjp_5bc}

The resolution notes generation skill includes the inputs that identify the table and fields that are used when the resolution notes are generated for a service problem case.

In this release, you can't modify a skill's input data source. The data source contains the tables and fields that the skill relies on.
{#now-assist-skill-inputs__table_yng_4jp_5bc__entry__2}

| Input | Description |
|-|-|
| Input table | Service Problem Case \[sn_sprb_mgmt_case\] |
| Input fields | * Description * Short description * Work notes * Additional comments {#now-assist-skill-inputs__ul_ljm_rjp_5bc} |
[Table 2. Inputs for the resolution notes generation skill]

{#now-assist-skill-inputs__table_yng_4jp_5bc}

## Test summarization skill {#now-assist-skill-inputs__section_kzk_sjp_5bc}

For the test summarization skill includes the inputs that identify the table and fields that are used when a test summary is generated.

The following table lists the inputs that you can configure for the test summarization skill of the Service Problem Case feature.
{#now-assist-skill-inputs__table_j2y_4kp_5bc__entry__2}

| Input | Description |
|-|-|
| Input table | Test Run \[sn_st_mgmt_test\] |
| Input field | Name |
[Table 3. Inputs for test summarization skill]

{#now-assist-skill-inputs__table_j2y_4kp_5bc} {#now-assist-skill-inputs__table_g5c_ntm_1cc__entry__2}

| Input | Description |
|-|-|
| Input table | Test Measure \[sn_st_mgmt_test_measure\] |
| Input field | * Metric name * Metric description * Value * Rule violation {#now-assist-skill-inputs__ul_s5d_wtm_1cc} |
[Table 4. Related input for test summarization skill]

{#now-assist-skill-inputs__table_g5c_ntm_1cc}