---
sourceDocument: Xanadu Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/telecom-media-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Banners in Now Assist for Telecommunications, Media and Technology (TMT)

# Banners in Now Assist for Telecommunications, Media and Technology (TMT) {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Banners display information about generative AI skills and the form fields that are generated or predicted by those skills.

## Now Assist for Telecommunications, Media and Technology (TMT) banner overview {#now-assist-tmt-banners__section_jty_clp_5bc}

The generative AI banner displays information about the fields on a form that are generated or predicted by the skills available with Now Assist for TMT. The messages that appear in the banner do the following:

* Alert agents when fields are being generated or predicted and when the process is complete.
* Remind agents to review the information in these fields.
* Inform agents if fields cannot be generated or predicted.
{#now-assist-tmt-banners__ul_pc2_flp_5bc}

Messages also include links to the fields that are generated or predicted by Now Assist for TMT.

Generative AI banner in CSM/FSM Configurable Workspace.