---
sourceDocument: Xanadu Telecommunications, Media, and Technology
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/telecom-media-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Supporting information for Now Assist for Telecommunications, Media and Technology (TMT)

# Supporting information for Now Assist for Telecommunications, Media and Technology (TMT) {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Get a quick overview of the important information that is related to the Now Assist for Now Assist for Telecommunications, Media and Technology (TMT).

## Supported versions {#now-assist-tmt-supporting-info__section_jnh_wpj_5bc}

Now Assist for TMT is supported starting with Xanadu.

## Supported user interfaces {#now-assist-tmt-supporting-info__section_arw_zpj_5bc}

Now Assist for TMT application includes the skills that are listed in the following table.{#now-assist-tmt-supporting-info__table_fzp_gqj_5bc__entry__2}

|   |   |
|-|-|
| CSM/FSM Configurable Workspace | * Service problem case summarization * Resolution notes generation * Test summarization {#now-assist-tmt-supporting-info__ul_fyg_3qj_5bc} |
| Core UI | * Service problem case summarization * Test summarization {#now-assist-tmt-supporting-info__ul_z4z_mqj_5bc} |
[Table 1. Now Assist for TMT supported interfaces]

{#now-assist-tmt-supporting-info__table_fzp_gqj_5bc}

## Application information {#now-assist-tmt-supporting-info__section_zbd_xqj_5bc}

Activate the Now Assist for TMT (sn_tmt_gen_ai) store app to use the service problem case summarization skills and to generate case resolution notes.  
This store app has the following dependencies:

* Customer Service Problem Management (sn_sprb_mgmt_case)
* UXC Generative AI (sn_uxc_gen_ai)
{#now-assist-tmt-supporting-info__ul_kzw_grj_5bc}  
Activate the applications in the following order:

1. Customer Service Problem Management
2. UXC Generative AI
3. Now Assist for TMT

{#now-assist-tmt-supporting-info__ol_vvg_vrj_5bc}For more information, see [Configuring Now Assist for Telecommunications, Media and Technology (TMT)](https://servicenow-prod.fluidtopics.net/cfGBCrVY0Y2U1qMkG3sP~g "Configure the Now Assist for Telecommunications, Media and Technology (TMT) application so that your agents can use the generative AI skills in the CSM/FSM Configurable Workspace and in Core UI.").