View product, service, or resource orders for tracking the fulfillment process, verifying that all required tasks and suborders are created correctly, and confirming that the order progresses through its life cycle as
expected.
Before you begin
Role required: sn_ind_tmt_orm.fulfillment_agent, sn_ind_tmt_orm.fulfillment_manager, or process admin
Procedure
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Navigate to .
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Select the List icon
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Navigate to .
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Select an order for viewing domain orders.
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From the Line items tab, select an order line item.
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Select one of the following options depending on whether your order is a customer or service order.
- Customer order: Select Product Orders tab to view product orders associated with the order line.
- Service order: Select Service Orders tab to view service orders associated with the order line.
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Select the product or service order record to view the associated child objects.
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View the service and resource orders by navigating to the Service Orders and Resource Orders tabs respectively.
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Select Associated Move Domain Order tab in the related list to view the cease domain order and provide domain order.
When a move order is raised, you can view these domain orders in the related lists:
- Cease domain order: Shows a domain order linked to an old inventory from the existing service location.
- Provide domain order: Shows a domain order linked to a new inventory in the new service location.
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Select Associated Composed of Item tab in the related list to view the cease composed of item and provide composed of item.
When a move order is raised, you can view these composed of items in the related lists:
- Cease composed of item: Shows old composed of Items from the existing service location.
- Provide composed of item: Shows new Composed of Items in the new service location.