When consumers use the Service Portal on their instance, they can place orders for catalog items that have bundled product specifications. They can also cancel an order, and review and manage product and service inventory.
Orders for bundled products
Service Exchange remote catalog items can include bundled products that have composite components with different characteristic options that can be selected, including quantity.Figure 1. Example bundled product in service catalog
Cancelling an order
Consumers can cancel an order, if the order hasn't reached the point of no
return (PONR). If the PONR has been reached, the consumer receives a status message indicating that the order can't be cancelled.
Managing product or service inventory
Consumers can view and manage the product or service inventory for products and services. They can use the Location field to filter the Inventory view by particular location. Consumers can
also perform disconnect, suspend, or resume actions.
Figure 2. Manage inventory example in service catalog
