Some configurations result in items that have a zero price or a null price. In these scenarios, the administrator may want to display a message in place of the zero or null price. Using the layout editor, you can define custom strings for null-priced or zero-priced items in product pickers, picklist extensions (with dynamic pricing), and the shopping cart.

Administrators frequently replace the $0.00 value with the display string "Included".

When the price is null, the solution may include components that require research or engineering before a price can be shared with the end user. When this is the case, the administrator may display strings such as "Pending" or "Price TBD". When a null-priced item is in the cart, the sum of cart items displayed in the total may be misleading. To alleviate this confusion, the administrator can define a string that overrides the cart total when null-priced items are present. For step by step instructions, see Override the shopping cart total when a null-priced item is included.

For a list of components that support null-price and zero-price overrides, see Availability of price value overrides.