Post-upgrade order migration for the Business Portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Migrate draft proxy order carts to the new sales cart to avoid having your customers lose products they added to their carts on the Business Portal

    Before you begin

    Ensure that the Sales Cart application has been installed. For more information, see Install Sales Cart.

    Role required: admin

    About this task

    Note:
    If you have used the Business Portal and are upgrading to the Zurich release, you must run the Migrate proxy orders to sales cart scheduled job after installing the Sales Cart application. This job migrates the draft proxy order carts to the new sales cart and prevents your customers from losing products added to their carts on the Business Portal.
    The Migrate proxy orders to sales cart scheduled job performs the following actions:
    • Migrates items from customers' existing cart to the new sales cart
    • Creates cart-related records in the Sales Cart tables
    • Updates the value of the sn_sales_cart.show_cart_migration_msg property to false
    Until you run the this job, the following message is displayed to your customers on the Business Portal:
    A system update cleared your cart. Please contact your administrator for help.

    Procedure

    1. Select All > System Definition > Scheduled Jobs.
    2. On the Scheduled Jobs page, enter Migrate proxy orders to sales cart in the search field.
    3. Select the job.
    4. On the Scheduled Script Execution page, select Execute Now.