Non-monetary Benefit Plan form

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 3 minutes to read
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    Summary of Non-monetary Benefit Plan form

    The Non-monetary Benefit Plan form in ServiceNow's Demand Management module is designed to outline the potential non-financial benefits that may arise from executing a demand. It helps organizations track and manage these benefits effectively throughout the project lifecycle.

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    Key Features

    • Name: Designates the name of the benefit plan.
    • Work Demand: Links the benefit plan to a specific demand.
    • Sponsor: Identifies the sponsor responsible for the demand.
    • Category and Subcategory: Classifies benefits as Hard (measurable in revenue) or Soft (measured in value), with subcategories based on the selected category.
    • Benefit Type: Specifies the type as Non-monetary benefits.
    • Offset Type: Indicates when benefits are realized, adjusting the benefit plan start date based on changes in the demand timeline.
    • Work Start/End Dates: Tracks the timeline of the demand, with fields appearing based on the selected offset type.
    • Duration in Periods: Defines the length of the benefit plan.
    • Associated Benefit: Connects the non-monetary benefit plan to a monetary counterpart.
    • Measure: Allows tracking of non-monetary benefits in various formats (e.g., Count, Percentage).
    • Benefits Achieved: Indicates whether the projected benefits have been realized.
    • Breakdown Type: Determines how benefit breakdowns are created (None, Automatic, Manual).
    • Aggregation Mode: Controls how values roll up from breakdowns to the benefit plan (Sum, Average, Most recent, Max, Min).

    Key Outcomes

    Using the Non-monetary Benefit Plan form, ServiceNow customers can effectively manage and quantify the non-financial benefits associated with their projects. This ensures better alignment of strategic goals with project outcomes, enhances visibility into expected benefits, and allows for proactive adjustments based on project changes. Customers can anticipate improved decision-making and resource allocation as they track the realization of these non-monetary benefits over time.

    Use the Non-monetary Benefit Plan form to specify the potential non-financial benefits accrued by the demand, when its executed.

    Table 1. Benefit Plan form
    Field Description
    Name Descriptive name of the benefit plan.
    Work Demand number to which the benefit plan belongs.
    Sponsor Sponsor for the demand.
    Category Type of benefit:
    • Hard: Benefits that can be measured in terms of revenue.
    • Soft: Benefits that are measured in terms of value.
    Sub category Subcategories of hard and soft benefits.

    The selection in the Category field determines the selections available in this field.
    Benefit type Type of benefit. Select Non-monetary benefits.
    Offset type Field to indicate when the benefits start to be realized.

    If the value in the selected offset type changes, the benefit plan start date shifts accordingly. For example, if the offset type is set to End Date and the due date of the demand changes, the benefit plan start date shifts to align with the new due date of the demand.
    Work start date Start date of the demand. This field appears only when Start Date is selected from the Offset type field.
    Work end date End date of the demand. This field appears only when End Date is selected from the Offset type field.
    Offset Number of periods before or after the offset type when the benefit plan starts. For example, if the offset type is set to End Date and the offset is -2, the benefit plan is two periods prior to the demand end date. If the demand end date shifts, the benefit plan start date shifts to two periods prior to the new demand due date.
    Duration in periods The length, in periods, of the benefit plan.
    Start fiscal period Starting fiscal period. Populated based on the value in the Offset field relative to the selected Project/Demand start date or Project/Demand end date, and the Duration in periods field values.

    The field is editable if you select None in the Offset type field.

    When you change the start fiscal period, the associated benefit breakdown values also change.
    End fiscal period Ending fiscal period.

    When you change the end fiscal period, the associated benefit breakdown values also change.
    Associated benefit Monetary benefit that is associated to this non-monetary benefit plan.
    Table 2. Non-monetary Details section of the Benefit Plan form
    Field Description
    Measure Type of measure for the non-monetary benefit plan. The measure types are Count, Percentage, Hours, Days, and Score.

    Select the option Yes/No to track the benefits that are not quantifiable. When this option is selected, the only field available is Benefits achieved. You can select the check box to indicate that the benefits have been achieved.
    Non-monetary entered benefit

    Estimated value of the potential benefit.

    Any change in the planned benefit on the benefit plan updates the associated benefit breakdown values for future fiscal periods only.
    Non-monetary planned benefit Benefit value that is rolled up from the benefit breakdown.
    Benefits achieved Option to indicate if the benefit is achieved.
    Breakdown type Type of breakdown creation when you save the benefit plan.
    • None: No breakdowns are created.
    • Automatic: A Non-monetary Benefit Plan Breakdown record is created automatically with data. The breakdown is calculated linearly.
    • Manual: A Non-monetary Benefit Plan Breakdown record is created automatically but without data in the Entered benefit column.
    Aggregation mode Determines how the roll-up happens from breakdowns to the benefit plan and updates the values in the Non-monetary planned benefit and Non-monetary actual benefit fields.
    • Sum: Aggregates data from all breakdowns.
    • Average: Average value from all breakdowns.
    • Most recent: Recent breakdown value.
    • Max: Maximum value among the breakdowns.
    • Min: Minimum value among the breakdown
    Non-monetary actual benefit Actual benefit value that is rolled up from the actual benefit in the non-monetary benefit plan breakdown.