Financial Management Application TCO dashboard
Summarize
Summary of Financial Management Application TCO Dashboard
The Application Total Cost of Ownership (TCO) dashboard provides insights into the expenses associated with business applications over the last fiscal period. It allows users to compare current costs with historical data and forecast future expenses.
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Key Features
- End User Roles:
- Financial Modeling Analyst: Tracks total spend on business applications.
- Administrator: Monitors application costs and maintenance expenses.
- Analyst: Predicts future TCO based on historical trends.
- Indicators:
- Total Expenses Fiscal Quarterly: Collects quarterly cost data for business applications.
- % Application Cost for Total Spends: Calculates the percentage of application costs relative to total business application costs.
- Average Cost Per User: Determines average application costs per user.
- Data Visualizations:
- Application Cost Trend Line: Displays cost trends and average costs per user by fiscal quarter.
- IT Shared Services – Buckets Pivot: Provides a tabular overview of bucket amounts allocated within IT shared services over the last four quarters.
Key Outcomes
By utilizing the TCO dashboard, ServiceNow customers can effectively track their application expenses, compare costs over time, and make informed decisions about future budgeting and cost management. This enables organizations to enhance financial transparency and optimize their overall financial management strategy.
The Application total cost of ownership (TCO) dashboard provides a view into a business application and enables you to know the total amount spent on the application in the last fiscal period. You can also compare its current cost of ownership with its cost incurred in the past fiscal period, thereby forecast its future expenses.
End user and roles
| End user and goal | Required role |
|---|---|
| Financial Modeling Analyst: To track the total spend of business applications. Administrator: To track the cost of application in addition to the cost of using and maintaining it. | cost_transparency_admin |
| Financial Modeling Analyst: To track the total spend of business applications. Analyst: To predict the future total cost of ownership of the application based on its past trend and determine the affordability of its ownership cost. | cost_transparency_analyst |
Indicators
- Total Expenses Fiscal Quarterly – Application Cost Model
- The indicator collects fiscal quarterly total cost data for the Business Applications and Business Unit based on the Level 2 Costing – Business Applications cost model.
- % Application cost for total spends
- Formula used to calculate the percentage of an application cost out of the total cost of all business applications.
- Average Cost Per User – Application
- Formula used to calculate the average cost of applications consumed by a user.
- Total Expenses Fiscal Quarterly Breakdowns – Application Cost Model
- The indicator collects fiscal quarterly breakdown data for the business applications and business unit of the Level 2 Costing – Business Applications cost model.
- Total Expenses Fiscal Quarterly Breakdowns – ITSS – Application Cost Model
- The indicator collects fiscal quarterly aggregated data that is rolled up from the IT Shared Services to the Business Applications of the Level 2 Costing – Business Applications cost model.
- Total Expenses Fiscal Quarterly Breakdowns – Application Cost Model
- The indicator collects fiscal quarterly cost allocation aggregated data. The data is rolled up from the Business Application to the Business Unit of the Level 2 Costing – Business Applications cost model.
Breakdowns
Business applications.
Data Visualizations
| Title | Type | Description |
|---|---|---|
| Application Cost Trend | Line |
Displays the trend of cost allocation breakdown aggregate and average cost per user by quarterly fiscal period, with the amount and percentage calculation. |
| IT Shared Services – Buckets | Pivot |
Gives a tabular view of the bucket amounts allocated to all the accounts within the IT shared services segment in the last four quarters. |