Test Management applications

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Test Management applications

    The ServiceNow® Test Management application enhances testing processes, enabling efficient software product delivery with reduced errors. It is available in two versions: Test Management 1.0 and Test Management 2.0, with the latter offering significant improvements, including Agile Development 2.0 and Scaled Agile Framework (SAFe) integration.

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    Key Features

    • Test Management 1.0: Focuses on user acceptance testing; lacks advanced data model structures such as test versions and runs; does not allow structuring of test plans.
    • Test Management 2.0: Includes enhanced data structures; offers an intuitive Test Board for structuring test plans; supports multiple test versions and associations with various test sets.
    • Integration: Test Management 2.0 integrates with Project Portfolio Management, Agile Development 2.0, and SAFe, while Test Management 1.0 does not.
    • Traceability: In Test Management 2.0, users can track which version of a test has been run along with the test results.
    • Domain Separation: Both versions support domain separation, allowing for the management of data and processes within defined domains.

    Key Outcomes

    By migrating to Test Management 2.0, users can leverage enhanced testing capabilities, streamline their testing processes, and improve overall software delivery efficiency. Existing users of Test Management 1.0 can transition to 2.0 for a more robust testing experience.

    The ServiceNow® Test Management application streamlines the management of testing processes to help you deliver software products more efficiently and with fewer errors.

    Test Management is available in two versions.
    • Test Management 2.0 offers many enhancements, including integration with Agile Development 2.0 and Scaled Agile Framework (SAFe)
    • Test Management 1.0 may have specific capabilities that are useful for your organization.
    Use the following comparison to make an informed decision for your organization.

    Differences between Test Management 1.0 and Test Management 2.0

    Test Management 1.0 covers user acceptance testing. It does not include some key data model structures like test versions, test runs, or test results. In addition, you cannot structure test plans in Test Management 1.0.

    Test Management 2.0 includes data model structures that match industry standards. It provides you with an intuitive user interface called the Test Board from which you can structure test plans and plan the phases of your testing effort.

    Feature Test Management 1.0 Test Management 2.0
    Integration with Project Portfolio Management no yes
    Integration with Agile Development 2.0 no yes
    Integration with Scaled Agile Framework (SAFe) no yes
    Test version You cannot create and maintain multiple versions of a test. You can create and maintain multiple versions of a test.
    Test relation You can associate a test to one test suite only. You can associate a test to multiple test sets, test plans, and test cycles.
    Time duration You can create a test plan describing how a product or a feature is to be tested.
    • You can create a test plan describing how a product or a feature is to be tested and the time frame in which the test plan must be run.
    • You can further decompose a test plan into test cycles, test cycles into test execution sets, and specify a time range for their execution.
    Traceability of test runs and test results You can:
    • run a single test at a time.
    • view the test result.
    		 You can:
    • run a single test at a time.
    • view which version of test has been run.
    • view the test result.
    Note:
    • If you are an existing Test Management user on a release prior to London, you are using Test Management 1.0 activated through the Test Management (com.snc.test_mgmt) plugin. See the Test Management 1.0 documentation for more information.
    • If you are a new user, you can activate the Test Management 2.0 (com.snc.test_management.2.0) plugin as it provides enhanced testing capabilities. See the Test Management 2.0documentation for more information.