Add supporting evidence records to an investigative case

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Add pieces of evidence that are related to an investigative case created in the Investigative Case Management application, whether physical or digital. Fill in information about evidence location, and create a chain of custody log to keep track of evidence if or when it is transferred or moved.

    Before you begin

    Role required: icm.investigator, supervisory_agent, admin

    About this task

    With Investigative Case Management Evidence Management, investigators can upload or log new evidence (physical or digital, such as documents, images, or physical items), map it to the investigation, and assign it to a subject, event, location entity. They can also then track the movement, transfer, and status changes of evidence records with timestamps and responsible personnel for each action with the digital chain of custody feature.

    The following example shows the Details tab of an evidence record.

    evidence details view

    Procedure

    1. Navigate to the CSM Configurable Workspace and select My active cases.
      Alternatively, you can select a case using the CSM Configurable Workspace Lists menu by selecting Lists > Investigative Cases > All and selecting the case.
    2. Select the case you wish to add evidence to.
    3. Select the Evidence tab.
    4. Select Add New.
    5. On the form, fill in the fields with information about the evidence.
      For more information about the information collected in this form, see Investigative Case Management Evidence Management Evidence form fields.
    6. Select Save.

    Result

    The evidence record has now been created and associated with the open investigative case. You can associate any number of existing case entities to the evidence record for record-keeping. For information on linking entities to evidence records, see Associate and link evidence to entities.

    What to do next

    You can create a chain of custody log within the workspace to keep track of evidence if or when it is transferred or moved. For information on creating a chain of custody log, see Create a chain of custody log for an evidence record in an investigative case.