View or update a constituent profile in the government service portal

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • As a registered constituent, view your profile, update your information, and change your password directly on the Public Sector Digital Services government service portal.

    Before you begin

    Role required: sn_gsm.constituent

    Procedure

    1. Log in to the government service portal.
    2. Select your user name in the portal header and select Profile.
    3. To update the personal information in your profile, including your name, contact information, and address, do the following steps:
      1. Select the field that you want.
      2. In the pop-up window, enter the new information.
      3. Select Save.
      For more information on the fields, see Constituent Profile form.
    4. To change your password, select Change Password.
      The Change Password link appears on the government service portal profile only when the Self Service Password Reset plugin (com.snc.password_reset) is activated by an admin.
    5. In the Change Password pop-up window, fill in the fields and select Update.
    6. To manage your email notification preferences, select Notification Preferences and check the options that you want or clear the options that you don't want.
      Your preferences are automatically saved.