Investigative Case Management Evidence Management Entity form

  • Release version: Australia
  • Updated March 12, 2026
  • 8 minutes to read
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    Summary of Investigative Case Management Evidence Management Entity form

    The Investigative Case Management Evidence Management Entity form is used to link existing entities to an evidence record within an investigative case. This functionality supports comprehensive case management by associating various entity types—such as Persons, Locations, Events, Vehicles, Properties, Firearms, and Organizations—with evidence records. Entities must be pre-created within the corresponding entity tabs on the case before linking.

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    Entity Linking and Key Fields

    When linking an entity to an evidence record, the form enables selection of the entity from the case-linked records. Important fields include:

    • Entity: Selects the specific entity record related to the evidence.
    • Related Case: Displays the investigative case linked to the entity, usually the current case.
    • Relationship Type: Specifies the nature of the entity’s connection to the evidence and case (e.g., witness, crime scene, forensic evidence).
    • Relationship Description: Allows entry of detailed context about how the entity is related to the evidence.

    Entity Types and Their Practical Use

    The form adapts to different entity types, each with tailored relationship options relevant to the investigative context:

    • Persons: Link individuals involved with the evidence, such as witnesses or those linked by DNA/fingerprint analysis.
    • Locations: Associate places relevant to the evidence, like crime scenes or recovery sites.
    • Events: Connect incidents related to the evidence, including forensic links or event-specific findings.
    • Vehicles: Relate vehicles to evidence items found or linked to them, including recovered items.
    • Properties: Link property records relevant to evidence, such as physical or forensic evidence tied to stolen or recovered items.
    • Firearms: Associate firearms with evidence, including ballistics or DNA/fingerprint evidence related to the firearm.
    • Organizations: Connect organizations to evidence, such as items found on premises or related to corporate investigations.

    Practical Considerations for ServiceNow Customers

    To effectively use this form, ensure that all necessary entity records are created within the respective entity tabs of the case before attempting to link them to evidence records. Properly specifying the relationship type and providing detailed descriptions enhances case clarity and evidentiary context. This form facilitates organized, detailed tracking of how various entities connect to evidence, improving investigative workflows and case documentation.

    Use this form when linking an existing entity to an evidence record within an Investigative Case Management case.

    Table 1. Evidence entity form fields
    Fields Description
    Entity This field label will display the chosen entity type. Entity types that can be linked to an evidence record include: Persons, Locations, Events, Vehicles, Properties, Firearms, and Organizations, and is chosen via the tabs in Evidence Management. Choose an existing entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the entity you need isn't listed, make sure it has already been created in the Entity tab on the case linked to the evidence. For information on how to create an entity record within a case, see Add entities to an investigative case using Investigative Case Management Entity Management.
    Related Case Displays the related case linked to this entity. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the entity chosen in the field above.
    Relationship type Defines the chosen entity's relationship to the evidence and case. For example, if you are linking a Person to an evidence record, the person may have the following relationship types to the evidence item:
    • Person(s) linked to evidence
    • DNA or fingerprint evidence
    • Witness statements or testimonies
    Relationship description Provides additional details about how the entity is related to the evidence.

    Persons

    Table 2. Persons entity Evidence form fields
    Fields Description
    Entity If you've chosen the Persons tab in Evidence Management, this field label will display Persons. Choose an existing Person entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the person you need isn't listed, make sure an entity record has already been created within the Persons entity tab on the open case. For information on how to create an entity record within a case, see Add an associated person to an Investigative caseAdd entities to an investigative case using Investigative Case Management Entity Management.
    Related Case Displays the related case linked to this Person. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the person chosen in the field above.
    Relationship type Defines the entity's relationship to the evidence and case. A Person may have the following relationship type to an item of evidence:
    • Person(s) linked to evidence
    • DNA or fingerprint evidence
    • Witness statements or testimonies
    Relationship description Provides additional details about how the Person is related to the evidence.

    Locations

    Table 3. Persons entity Evidence form fields
    Fields Description
    Entity If you've chosen the Locations tab in Evidence Management, this field label will display Location. Choose an existing location entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the location you need isn't listed, make sure an entity record for it has already been created within the Locations entity tab on the open case. For information on how to create an entity record within a case using the Entity Management feature, see Add a location to an investigative case.
    Related Case Displays the related case linked to this Location. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the location chosen in the field above.
    Relationship type Defines the entity's relationship to the evidence and case. A Location may have the following relationship type to an item of evidence:
    • Crime scene location of evidence
    • Evidence found or recovered at location
    • Relation to witnessed event
    Relationship description Provides additional details and description about the Location's relation to the evidence.

    Events

    Table 4. Persons entity Evidence form fields
    Fields Description
    Entity If you've chosen the Events tab in Evidence Management, this field label will display Events. Choose an existing Event entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the event you need isn't listed, make sure an entity record for it has already been created within the Events entity tab on the open case. For information on how to create an entity record within a case using the Entity Management feature, seeAdd an associated event to an investigative case.
    Related Case Displays the related case linked to this Event. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the event entity chosen in the field above.
    Relationship type Defines the Event's relationship to the evidence and case. An item of evidence may be:
    • Evidence found or linked to certain event
    • Forensic evidence from an event
    Relationship description Provides additional details and description about how the Event is related to the evidence.

    Vehicles

    Table 5. Persons entity Evidence form fields
    Fields Description
    Entity If you've chosen the Vehicles tab in Evidence Management, this field label will display Vehicles. Choose an existing Vehicle entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the vehicle you need isn't listed, make sure an entity record for it has already been created within the Vehicles entity tab on the open case. For information on how to create an entity record within a case using the Entity Management feature, seeAdd an associated vehicle to an investigative case.
    Related Case Displays the related case linked to this Vehicle. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the vehicle chosen in the field above.
    Relationship type Defines the vehicle's relationship to the evidence and case. An item of evidence may be:
    • Evidence found or linked to vehicle
    • Recovered from vehicle
    • Relation to vehicle-related evidence
    Relationship description Provides additional details and description about the Vehicle's relation to the evidence.

    Properties

    Table 6. Properties entity Evidence form fields
    Fields Description
    Entity If you've chosen the Properties tab in Evidence Management, this field label will display Properties. Choose an existing Property entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the property item you need isn't listed, make sure an entity record for it has already been created within the Properties entity tab on the open case. For information on how to create a property entity record within a case using the Entity Management feature, see Add a related property to an investigative case.
    Related Case Displays the related case linked to this Property. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the property item chosen in the field above.
    Relationship type Defines the relationship between the evidence, the Property entity record, and the case. An item of evidence may be:
    • Forensic evidence linked to property
    • Physical evidence tagged or property

    or have some relation to stolen or recovered property.
    Relationship description Provides additional details and description about the Property's relation to the evidence.

    Firearms

    Table 7. Firearms entity Evidence form fields
    Fields Description
    Entity If you've chosen the Firearms tab in Evidence Management, this field label will display Firearms. Choose an existing Firearm entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the firearm you need isn't listed, make sure an entity record for it has already been created within the Firearms tab on the open case. For information on how to create an entity record within a case using the Entity Management feature, seeAdd an associated firearm to an investigative case.
    Related Case Displays the related case linked to this Firearm. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the firearm chosen in the field above.
    Relationship type Defines the relationship between the evidence, the Firearm entity record, and the case. An firearm-related piece of evidence may be:
    • Ballistics evidence linked to firearm
    • DNA or fingerprint evidence found
    • Firearm as primary evidence item
    • Firearm-related documentation
    Relationship description Provides additional details and description about the Firearm's relation to the evidence.

    Organizations

    Table 8. Organizations entity Evidence form fields
    Fields Description
    Entity If you've chosen the Organizations tab in Evidence Management, this field label will display Organizations. Choose an existing Organization entity record from the case(s) linked to this evidence record by entering and selecting it in the field. If the organization you need isn't listed, make sure an entity record for it has already been created within the Organization entity tab on the open case. For information on how to create an entity record within a case using the Entity Management feature, see Add an associated organization to an investigative case.
    Related Case Displays the related case linked to this Organization. In most instances, this will be the case to which you are currently adding (or modifying) an evidence record. If the case you need isn't listed, make sure it's linked to the organization chosen in the field above.
    Relationship type Defines the relationship between the evidence, the Organization entity record, and the case. The evidence item in question may be:
    • Evidence found on organization premises
    • Found in relation to corporate or financial evidence
    Relationship description Provides additional details and description about the Organization's relation to the evidence.