Activate remote catalog item entitlements for Service Exchange Consumers

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create an entitlement for a remote catalog item/record producer so that the associated service will be displayed in the constituent(s) Government Service Portal catalog for use. You can entitle content explicitly to a single constituent, or to multiple constituents in designated groups.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Service Bridge Consumer > Provider Connections.
    2. Selecting the record number in the Number column to open the Provider connection record.
    3. In the Remote record producers related table, select the remote record producer (RRP) you want to activate.
    4. On the Remote record producer page, select Activate to activate the entitlement.
    5. Optional: Select the Remote task definition tab and select a remote task definition that you want to activate.
      For information on how to utilize remote task definitions to create task assignments between constituent and agency provider instances, see Create remote task definitions in Service Exchange for Providers in Public Sector Digital Services.
    6. In the Remote task definition page, select Activate to activate the entitlement.

    Result

    The remote record producer is now added to the configured catalog and is visible on the consumer instance, the Government Service Portal.