Configuring AI workers

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure the name, profile icon, skills, assignment groups, tasks, and language proficiencies of AI workers in AI Agent Studio.

    Configuration overview

    See General guidelines for AI workers for more information about setting up your AI workforce.

    1. Configure Basic details

      Edit the basic details of an AI worker, including name, profile icon, department, and description.

    2. Configure AI worker profile

      Configure the skills, roles, assignment groups, and language proficiencies of an AI worker.

    3. Configure AI worker tasks

      Configure the tasks that an AI worker is capable of.

    4. Test an AI worker

      Run the AI worker on a specific record to check how it functions.