Configure API credentials for Azure OpenAI

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure your API credentials to use Azure OpenAI in custom workflows and Virtual Agent Designer topics.

    Vorbereitungen

    In order to use generative AI capabilities with Azure OpenAI, you must have an Azure resource with an API key.

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    In order to use models with Azure OpenAI as your LLM provider for Generative AI Controller capabilities, you must have an active connection configured.

    Prozedur

    1. Navigate to All > Connections & Credentials > Connections & Credential Aliases.
    2. Open the Generative AI provider record for Azure OpenAI.
    3. Select the Create New Connection & Credential related link.
      Create New Connection & Credential related link highlighted on the screen.
    4. Edit the Connection URL to include your resource name.

      For Azure OpenAI, your Connection URL is in the form https://{your-resource-name}.openai.azure.com. See the Azure OpenAI documentation for more information.

    5. In the API key field, enter the API key for the provider.
      Hinweis:
      The characters in the API key field are masked in the user interface.
    6. Create a connection by selecting Create.

    Ergebnisse

    You can now use capabilities labeled with Azure OpenAI in Flow Designer, Virtual Agent Designer, and scripts like background scripts and business rules to create custom experiences with generative AI.

    Complete connection for Azure OpenAI.

    Nächste Maßnahme

    If you want to use generative AI capabilities through your MID Server, open the new Connection record, select the Use MID server check box, and save the record.