Roles and components of Sales Common

  • Release version: Australia
  • Updated June 18, 2026
  • 1 minute to read

    • The Sales Common for Channel Partners plugin (com.snc.partner_relationship_management_sales_common) application uses roles to provide access to information, identify internal and external users, and maintain data security.

    The PRM plugin (com.snc.partner_relationship_management) comes with a set of functional and granular roles, each with varying levels of access.
    Table 1. Functional rolesList of functional roles and their descriptions installed with the Sales Common application.
    Role Description Contains roles
    sn_prm_sales_partner_b2b_sales_rep This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B customers.
    sn_prm_sales_partner_b2c_sales_rep This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2C customers.
    sn_prm_sales_partner_sales_manager This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B and B2C customers.
    sn_prm_sales_partner_sales_relationship_manager This role is assigned to enterprise personnel to manage the entire sales lead to cash life cycle for the hierarchy of their channel partners.