Create Channel Partner record

  • Release version: Australia
  • Updated June 18, 2026
  • 1 minute to read
  • Create and track channel partner records on the partner workspace to manage and store all information related to the channel partners.

    Before you begin

    Role required: sn_prm.enterprise_partner_admin

    Procedure

    1. Navigate to the CSM/FSM Configurable Workspace and select the list view.
    2. Select Channel Partners from the Partner Relationship Management.
    3. Select New.
    4. On the form, fill in the fields.
      To learn more about the fields in the channel partner details section, see Channel partner table fields.
      Table 1. Business Profile section
      Field Description
      Revenue per year Revenue per year for the channel partner entity.
      Number of employees Number of employees in the channel partner entity.
      Supported Industries Industries that the channel partner supports.
    5. In the Channel Partner Company Info section of the form, fill in the contact details including the Website, Email, and Phone of the channel partner.
    6. In the Company Address section of the form, fill in the address of the physical location of the channel partner, such as Street, State, and more.
    7. Select Save.