Filter product catalog by location

  • Release version: Australia
  • Updated April 13, 2026
  • 1 minute to read

    • Agents can filter products in the catalog by using the location function in Order Management. The location filter helps agents be more efficient when creating orders.

    Before you begin

    Location-based product transaction capability must be activated to enable location-based filtering in Order Management. For more information Activate location-based transactions.

    Role required: sn_ind_tmt_orm.order_agent, sn_ind_tmt_orm.service_agent

    Procedure

    1. Navigate to  Workspaces > CSM/FSM Configurable Workspace .
    2. Select the List icon .
    3. Navigate to Customer Orders > All.
    4. Select an order you want to work with.
      The order opens in the Catalog tab with the Select a location field available.
    5. Select a location from the Service location field.
      The products in the catalog are filtered according to the selected location.