In the provider instance, associate the appropriate consumer criteria to the remote record producer created for a remote catalog item. The consumer criteria determines which consumers are entitled to the catalog item. Service Exchange automatically generates the entitlement records that are replicated to eligible consumer instances.
Before you begin
By default remote record producers are available to all consumers. If you have specific criteria for certain users, define the consumer criteria for Service Exchange users. For more information, see Creating entitlements in Service Exchange for Providers.
Role required: sn_sb.admin or admin
Procedure
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In your provider instance, navigate to .
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Select the remote record producer for the product offering or service specification that your product catalog admin or manager created.
Review the record to validate that it was created as expected.
Note: A remote record producer, Manage Inventory, is created automatically when a product offering or service specification for a remote catalog item is
published. You must associate the consumer criteria to this remote record producer so that your consumers can manage the product or service inventory from the service catalog on a consumer instance.
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Navigate to the Consumer Criterias tab.
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In the record for the Active criteria, under the Remote consumer criteria column, select and save the criteria to be associated to the catalog item.
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Select Publish.
Service Exchange automatically generates the entitlement records that are replicated to eligible consumer instances.