Change how messages are displayed to the end user

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Control how messages appear in CPQ.

    You can show messages to the end user in different formats.

    By default, the messages shown for fields on a layout when messaging rules are fired are shown below the field.

    Field showing the default message style

    However, you can override this behavior, such as to show an icon which can be hovered over to display the message ("tooltip").

    Field showing the tooltip message style

    In the layout editor, add {“messageDisplayType”: “<type>”} to the raw value in the field properties (the gear icon) of the element where you want to add the custom message display type.

    Accepted type values are above, below, popup, and tooltip.

    The following image shows a popup message ({“messageDisplayType”: “popup”}).

    Field showing the popup message style