Agile 2.0 Release Dashboard
Summarize
Summary of Agile 2.0 Release Dashboard
The Agile 2.0 Release Dashboard in ServiceNow provides comprehensive tracking and analysis for stories within a release, helping product owners and scrum teams monitor progress, scope changes, and team velocity. It consolidates key metrics and visualizations to ensure releases stay on schedule and scope is managed effectively by showing real-time data on story completion, time elapsed, and work estimates.
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Key Features
- Release Summary Tab: Displays percentage of work completed, time elapsed, number of stories missing estimates, and story progress by state.
- Cycle Time Tab: Shows story cycle times from in-progress to completion, highlighting variations and potential bottlenecks.
- Scope and Progress Indicators: Widgets track percent completed, scope planned, time elapsed, and blocked work (stories missing estimates), enabling quick assessment of release health.
- Data Visualizations: Includes Release Burnup and Burndown charts to analyze work trends and forecast completion likelihood, as well as a Cumulative Flow Diagram to monitor story states over time.
- Story Cycle Time Visualization: Bubble chart representing individual story durations with filters by story state, allowing detailed cycle time analysis.
- Forecasting: Burnup and Burndown reports include forecast series predicting scope changes and completion timelines based on historical data, alerting teams when scope is increasing faster than work completion.
- Customizability: Reports and visualizations can be customized to fit team preferences and reporting needs.
Who Benefits and How
- Product Owners (Role: scrumuser): Gain visibility into real-time story progress, scope changes, and team pace to resolve bottlenecks and keep releases on track.
- Scrum Teams: Use detailed metrics to manage workload, identify outlier stories, and adjust planning for timely delivery.
Practical Application for ServiceNow Customers
By leveraging the Agile 2.0 Release Dashboard, ServiceNow customers can:
- Track release progress at a glance with clear indicators of work completed versus planned.
- Identify scope creep early with forecasted scope change trends to better manage release scope.
- Analyze cycle times for individual stories to detect delays and optimize workflows.
- Use visual reports to forecast release completion dates and adjust plans accordingly.
- Ensure all stories have estimates to maintain meaningful metrics; if estimates are missing, enter a default value to avoid data gaps.
- Upgrade dashboards via the Solution Library for enhanced layouts and new visualizations, if upgrading from earlier versions.
Track the progress of your stories and analyze scope changes in the current release using Agile 2.0 Release Dashboard.
Navigate to and select Agile 2.0 Release Dashboard.
- Displays important details of the release such as percentage of work that is complete, time elapsed, and total number of stories that are missing estimates.
- Displays the number of stories of the release in their current state and their progress.
- Indicates the scope changes, if any, and trends of those scope changes.
- Indicates the pace at which the team is completing stories that are planned for the release.
- Forecasts data showing the likelihood of completing the release as planned.
- Shows time elapsed for the stories of a release to go from an in-progress state to a completed state.
End user and roles
| End user and goal | Required role | Benefits |
|---|---|---|
Product owner: Needs visibility into scope changes, team's pace, and real-time progress of the stories for the release. |
scrum_user |
|
Indicators
- Scrum: Sum of story points of completed stories in the active releases
Generates the Completed series in the Release Burndown and Burnup reports. These series indicate the amount of work in story points that has been completed for the release.
- Scrum: Sum of story points of active stories in the current releases
Generates the scope series in the Release Burndown and Release Burnup reports. The scope series indicates the amount of work in story points that is planned for the release.
- Scrum: Time elapsed in the release
Calculates the time to be displayed in the Time Elapsed widget.
- Scrum: Count of all stories in the current release
Generates the area series in the Release Cumulative Flow Diagram report, which indicates the number of stories of the current release by state.
Breakdowns
- Scrum: Release
- Scrum: State
Widgets
- Percent Completed
Indicates the percentage of work (in story points) that has been completed in the release. This widget lets you see at a glance how much work has been completed in the release. Together with the adjacent Time Elapsed widget, these widgets let you easily see whether you are completing work at a rate consistent with achieving the release goal on schedule.
- Scope
Indicates the amount of work in story points that is planned for the release. This widget lets you see at a glance how much work must be completed to achieve the releaser goal. It also lets you drill down to detail on the stories planned into the release.
- Time Elapsed
Indicates the percentage of time that has elapsed between the start date and planned end date of the release. Together with the adjacent Percent Completed widget, these widgets let you easily see whether you are completing work at a rate consistent with achieving the Release goal on schedule.
- Blocked Work
- Indicates the total number of stories in the release that are missing estimates. It is required that you use estimates for the other indicators, widgets, and reports on this dashboard to be meaningful.Note:If you do not estimate stories, enter a "1" in the Story Points field. The other indicators, widgets, and reports will then effectively function by count.
- Blocked Work
Indicates the number of stories in the release that are missing estimates.
Data visualizations
- Release Cumulative Flow Diagram
- Story Cycle Time
| Title | Type | Description |
|---|---|---|
Release Burnup |
Line
|
Analyse the burnup trends, and estimate when the release work is likely to be completed. The release burnup report comprises the following series that can be hidden or displayed based on your preference:
Note: The point at which the Completed Forecast series intersects with or crosses the Scope
Forecast series is a predictor for when the release might be completed. If the Completed
Forecast series and the Scope Forecast series do not appear to ever intersect, it is a
warning that scope is being added faster than work is being completed. |
Release Burndown |
Line
|
Indicates the scope changes, if any, and trends of those scope changes. Indicates the ideal pace of work, how much work is remaining, and if the scope likely to be completed before the end of the sprint. The Release Burndown report comprises the following series that can be hidden or displayed based on your preference:
|
Release Cumulative Flow Diagram |
Area
|
Monitor the progress of all the stories of your release between its actual start and end dates. View the number of stories in each state by their arrival to a state, time in this state, and its departure from this state. The Release Cumulative Flow Diagram report comprises the
following areas that can be hidden or displayed based on your preference:
Note: Stories in Ready and Cancelled states are not included in this report. |
| Title | Type | Description |
|---|---|---|
| Story Cycle Time | Bubble chart
|
Identify the time taken for each story in the release to move from an in-progress state to completion. Each bubble on the graph represents a story. The height of the bubble from the x-axis shows how long that story took to move from an in-progress state to completion. The size of the story bubbles are relative to each other based on their story points. Hovering your mouse cursor over a bubble displays the following details about that story:
From the Story State section towards the right of the report, you can filter the report to view the cycle time of the stories for the selected states. The chart displays the cycle time for each story as the cumulative sum of all duration of the selected states. If there are too many stories at any area of the chart and the bubbles appear crowded on the report, you can zoom in that particular area of the report for a clearer view. |
You can customize the Burnup, Burndown, and Cumulative Flow Diagram reports. For more information, see Customizing Agile 2.0 dashboard reports.