Kanban Team dashboard in EAP

  • Release version: Yokohama
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Kanban Team dashboard in EAP

    The Kanban Team Dashboard in the Enterprise Agile Planning (EAP) workspace provides Agile teams with real-time visibility into the status and progress of work items managed using Kanban configurations. It enables teams and stakeholders to track key metrics related to their stories and overall workflow efficiency.

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    Access to this dashboard requires specific EAP roles: snapwadvanced.eapreadonly or snapwadvanced.eapuser.

    How to Access the Kanban Team Dashboard

    • Navigate to Workspaces > Strategic Planning Workspace > Enterprise Agile Planning.
    • In the Agile structure navigation panel, select your Kanban EAP Portfolio.
    • Go to the Home tab to open the dashboard.

    Use Cases by Role

    • Portfolio Manager, Product Manager, Team Lead, Team Member: Each role can use the dashboard to view the progress and status of work items assigned to their Kanban team, enabling better planning, tracking, and decision-making.

    Key Metrics and Reports

    The dashboard provides several critical reports sourced from the rmstory table, including:

    • Total Stories: Counts the number of stories assigned to the team.
    • Total Story Points: Sums the story points for all stories assigned to the team, indicating overall effort.
    • Blocked Stories: Shows the number of stories currently blocked, highlighting potential workflow impediments.
    • Stories Missing Estimates: Identifies stories without assigned story points, helping ensure accurate planning.
    • Stories by State: A bar graph grouping stories by their current state, providing a visual snapshot of workflow progress.

    This dashboard equips ServiceNow customers with actionable insights to monitor and manage Kanban team workloads effectively within the EAP environment.

    The Kanban Team Dashboard in EAP provides the work item status and progress metrics for the Agile teams following the Kanban configuration in the Enterprise Agile Planning (EAP) workspace.

    Kanban team dashboard in Enterprise Agile Planning Workspace.

    Required EAP roles

    sn_apw_advanced.eap_read_only or the sn_apw_advanced.eap_user.

    Access the Kanban Team dashboard

    To open the dashboard:
    1. Navigate to Workspaces > Strategic Planning Workspace > Enterprise Agile Planning.
    2. From the Agile structure section of the navigation panel, choose your Kanban EAP Portfolio.
    3. Select the Home tab.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    • Portfolio manager
    • Product manager
    • Team lead
    • Team member

    View the progress and status of the work items assigned to your Kanban team.

    Reports

    Title Type Source table Description

    Total stories

    Single Score

    Total stories.    		 rm_story

    Number of stories assigned to this team.

    Total story points

    Single Score

    Total story points.    		 rm_story

    Sum of points of all stories assigned to this team.

    Blocked stories

    Single Score

    Blocked stories.    		 rm_story

    Number of stories that are assigned to this team and that are blocked.

    Stories missing estimates

    Single Score

    Stories missing estimates.    		 rm_story

    Number of stories assigned to this team that don't have story points.

    Stories by state

    Bar graph

    Stories by state.    		 rm_story

    Stories assigned to this team, grouped by their current state.