SAFe Epic Dashboard
Summarize
Summary of SAFe Epic Dashboard
The SAFe Epic Dashboard in ServiceNow provides a comprehensive visualization of the progress of features within an epic over time. It helps SAFe Agile Release Train (ART) users monitor the completion status of features, identify stories missing estimates, and track the pace at which ART members complete work. The dashboard includes key reports such as Epic Burnup, Epic Cumulative Flow Diagram, and Story Cycle Time to support informed decision-making and forecasting.
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Key Features
- Epic Summary Tab: Displays the total number of features, features completed, and stories missing estimates to give an overall view of an epic’s progress.
- Epic Burnup Report: A line chart showing trends of the epic’s scope and completion. It includes forecast series predicting scope changes and completion dates based on historical data, enabling users to estimate when the epic will likely be finished. A key indicator is when the Completed Forecast intersects the Scope Forecast, signaling potential completion.
- Epic Cumulative Flow Diagram: An area chart tracking the count of stories by state (Ready, Work in Progress, Ready for Testing, Testing, Complete) throughout the epic lifecycle. This visualization helps users monitor story progress and identify bottlenecks. Stories in Ready and Cancelled states are excluded.
- Story Cycle Time Chart: A bubble chart representing the cycle time for individual stories, from in-progress to completion. Bubble size corresponds to story points, and hovering over bubbles reveals detailed timing data for each story state. Users can filter by story states and zoom in to manage crowded data points.
- Customization and Upgrades: For customers upgrading from older versions of the Essential SAFe Performance Analytics Content Pack, the dashboard layout and visualizations have been enhanced and can be installed via the Solution Library.
Practical Use for ServiceNow Customers
SAFe ART users can leverage this dashboard to:
- Gain real-time visibility into epic feature progress and story estimates.
- Forecast epic completion dates and detect scope creep early.
- Analyze story flow and cycle times to optimize development and testing phases.
- Customize reports to focus on metrics most relevant to their ART’s workflow.
Overall, the SAFe Epic Dashboard enables ServiceNow customers to track epic progress effectively, make data-driven decisions, and improve agile delivery performance within their SAFe implementation.
The SAFe Epic Dashboard provides a visualization of how the features of an epic are progressing over a given period of time.
The SAFe epic dashboard displays such as total number of features that are complete, and number of stories that are missing estimates. It also indicates the pace at which the ART members are completing the features in the epic.
End user and roles
| End user and goal | Required role |
|---|---|
SAFe ART user: View the progress of every feature in the epic. |
safe_scrum_user |
Indicators
- SAFe: Sum of story points of all stories in epics
Generates the scope series in the Epic Burnup report.
- SAFe: Sum of story points of completed stories in epics
Generates the complete series in the Epic Burnup report. This series indicates the amount of work that has been completed in the epic.
- SAFe: Count of all stories in current epic
Generates the area series the Epic Cumulative Flow Diagram report, which indicates the number of stories of the current epic by state.
Breakdowns
- SAFe: Epic
- SAFe: State
Widgets
- Features
Indicates the total number of features in the epic.
- Features Released
Indicates the number of features in the epic that have been completed.
- Stories Missing Estimates
Indicates the number of stories in the epic that are missing estimates.
Data visualizations
- Epic Burnup
- Epic Cumulative Flow Diagram
- Story Cycle Time
| Title | Type | Description |
|---|---|---|
Feature Progress |
Horizontal bar chart
|
View the progress of every feature in an epic. |
Epic Burnup |
Line chart
|
Shows the epic burnup trends. You can estimate when the epic is likely to be completed. The Epic Burnup report comprises the following series that can be hidden or displayed
based on your preference:
Note: The point at which the Completed Forecast series intersects with or crosses the
Scope Forecast series is a predictor for when the epic might be completed. If the
Completed Forecast series and the Scope Forecast series do not appear to ever intersect,
it is a warning that scope is being added faster than work is being completed. |
Epic Cumulative Flow Diagram |
Area chart
|
Monitor the progress of all the stories of your epic between its actual start and end dates. View the number of stories in each state by their arrival to a state, time in this state, and its departure from this state. The Epic Cumulative Flow Diagram report comprises the following areas that can be hidden
or displayed based on your preference:
Note: Stories in Ready and Cancelled states are not included in this report. |
| Title | Type | Description |
|---|---|---|
| Story Cycle Time | Bubble chart
|
Identify the time taken for each story in the epic to move from an in-progress state to completion. Each bubble on the graph represents a story. The height of the bubble from the x-axis shows how long that story took to move from an in-progress state to completion. The size of the story bubbles are relative to each other based on their story points. Hovering your mouse cursor over a bubble displays the
following details about that story:
From the Story State section towards the right of the report, you can filter the report to view the cycle time of the stories for the selected states. The chart displays the cycle time for each story as the cumulative sum of all duration of the selected states. If there are too many stories at any area of the chart and the bubbles appear crowded on the report, you can zoom in that particular area of the report for clearer view. |
You can customize the Burnup and Cumulative Flow Diagram reports. For more information, see Customizing Essential SAFe dashboard reports.