Agile 2.0 Prior Release Dashboard

  • Release version: Yokohama
  • Updated January 30, 2025
  • 2 minutes to read
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    Summary of Agile 2.0 Prior Release Dashboard

    The Agile 2.0 Prior Release Dashboard in ServiceNow provides visual data on the scope, actual burnup and burndown, and forecast trends of previous releases. It helps product owners and scrum teams analyze past release performance to better plan upcoming releases. This dashboard excludes canceled stories from its data.

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    Access the dashboard by navigating to All > Agile Development > Dashboards and selecting Agile 2.0 Prior Release Dashboard.

    Key Features

    • Release Burnup Report: A line chart showing the planned scope versus completed work for a previous release. Users can toggle visibility of series such as Scope (planned work) and Completed (work done).
    • Release Burndown Report: A line chart illustrating the scope, ideal burndown rate (expected progress), and remaining work (actual progress) for a prior release. This helps identify if the team was ahead or behind schedule during that release.
    • Widgets:
      • Stories Completed: Total number of stories completed in the previous release.
      • Completed Work: Total story points completed in the previous release.
      • Missing Estimates: Number of stories lacking estimates within the release.
    • Customization: Both Burnup and Burndown reports can be customized to suit specific analysis needs.

    End User and Roles

    This dashboard primarily serves product owners who require visibility into scope changes and forecast trends of past releases. The required role to access and use this dashboard is scrumuser. Key benefits include:

    • Analyzing scope changes and completed work trends from previous releases
    • Understanding team performance relative to the ideal burndown schedule
    • Informing planning and workload distribution for future releases

    Practical Use for ServiceNow Customers

    By leveraging this dashboard, ServiceNow customers can gain detailed insights into how previous Agile releases progressed against plan. The visual burnup and burndown charts enable teams to assess velocity, scope creep, and schedule adherence, which are critical for improving release planning accuracy and delivery predictability.

    Monitoring completed stories and identifying missing estimates helps ensure comprehensive backlog grooming and estimation accuracy for upcoming sprints.

    Prior Release Dashboard provides data visualization on scope, actual burnup and burndown, and forecast trends of previous releases. Analyze the data and plan the work for upcoming releases.

    Navigate to All > Agile Development > Dashboards and select Agile 2.0 Prior Release Dashboard.

    Figure 1. Agile 2.0 prior release burndown report
    Agile 2.0 prior release burndown report.
    Figure 2. Agile 2.0 prior release burnup report
    Agile 2.0 prior release burnup report.
    Note:
    Canceled stories are not included in any of this data.

    End user and roles

    Table 1. End user goal with required role and benefits
    End user and goal Required role Benefits

    Product owner: Needs visibility into actual changes in scope and forecast trends of the previous releases.

    scrum_user
    Analyze trends for the following:
    • Scope changes
    • Previous releases

    Indicators

    Scrum: Sum of story points of completed stories in the active releases
    Generates the actual burndown series in the Release Burndown report, and the completed series in the Release Burnup report.
    Scrum: Sum of story points of all stories in active releases
    Generates the scope series in the Release Burndown and Release Burnup reports.

    Breakdowns

    • Scrum: Release
    • Scrum: Prior release

    Widgets

    Stories Completed
    Indicates the total number of stories that were completed in the previous release.
    Completed
    Indicates the amount of work (in story points) that was completed in the previous release.
    Missing Estimates
    Indicates the total number of stories in the release that are missing estimates.

    Data visualizations

    Table 2. Prior release Summary
    Title Type Description
    Release Burnup Line chartLine chart

    Analyze the burnup trends of a previous release.

    The prior release burnup report comprises the following series that can be hidden or displayed based on your preference:

    • Scope: Indicates the amount of work that was planned for the release.
    • Completed: Indicates the amount of release work that is complete for this release.
    Release Burndown Line chartLine chart

    Shows the scope and rate of scope change, the ideal rate for work completion, and the actual rate of work completion. Analyze the burndown trends and accordingly plan the workload for an upcoming release.

    The prior release burnup report comprises the following series that can be hidden or displayed based on your preference:
    • Scope: Indicates the amount of work that was planned for the release.
    • Ideal Burndown: Indicates how the team had to progress on stories to deliver the release on time.
    • Remaining: Indicates the amount of work that is completed.

      If the actual burndown (Remaining) is above the ideal burndown, it implies that the team was running behind the schedule of the release. If the actual burndown (Remaining) is below the ideal burndown, it implies that the team was running ahead of the schedule of the release.

    You can customize the Burnup and Burndown reports. For more information, see Customizing Agile 2.0 dashboard reports.