Explore Project Portfolio Management
Summarize
Summary of Explore Project Portfolio Management
Project Portfolio Management (PPM) in ServiceNow is a suite of applications designed to help organizations analyze, approve, and convert ideas into projects, then manage those projects through to completion. It supports managing resources and financials at the project, program, or portfolio level. PPM accommodates traditional waterfall methodologies, Agile, or hybrid approaches, enabling flexible project execution.
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Key Features
- Innovation Management: Collect and evaluate ideas, promoting accepted ones to demands, stories, epics, or projects, supporting innovation across teams.
- Demand Management: Assess, approve, and promote demands to align with strategic and operational goals.
- Project and Program Management: Manage projects, tasks, resources, and oversee programs that group multiple projects.
- Portfolio Management: Oversee projects and programs across multiple portfolios for strategic alignment.
- Resource Management Classic: Plan and request resources effectively to meet project needs.
- Time Card Management: Track time spent daily on tasks for accurate labor reporting.
- Platform Analytics Solutions: Gain visibility into the health and status of projects, programs, and demands for informed decision-making.
- Integration with Digital Portfolio Management (DPM): Enables unified management of services and applications, linking project and demand data to business applications.
- Domain Separation: Supports data isolation for domain-specific users with some limitations to ensure data security.
- PPM Standard: Integrates Financial Management with Project Portfolio Management for enhanced financial oversight.
- Integrations with Agile Development 2.0 and Test Management 2.0: Facilitate hybrid project execution combining Scrum methodologies and enable testing activities within projects.
Practical Benefits for ServiceNow Customers
ServiceNow customers can leverage PPM to streamline the entire project lifecycle from idea to delivery, ensuring strategic alignment and efficient resource use. The platform supports various methodologies, making it adaptable to different team workflows. With integrated analytics and time tracking, customers gain real-time insights into project progress and resource utilization. Integration with Digital Portfolio Management allows business stakeholders to connect project outcomes with application services, enhancing visibility and collaboration.
Domain separation ensures that organizations with distinct business units can maintain data security while using PPM. The inclusion of financial management and integration with Agile and testing tools further enhances project control and quality assurance.
Learn more about Project Portfolio Management (PPM) with a sample workflow and review the benefits it can provide for different users in your organization.
Project Portfolio Management overview
PPM is a collection of multiple applications that help you analyze and approve ideas and demands, convert them to projects and manage them through completion. You can manage resources and financials of individual projects or the ones that are rolled up to a program or portfolio. PPM enables your teams to plan and execute work in traditional waterfall methodology or combine an Agile approach to execute using a hybrid methodology.
Project Portfolio Management workflow
The project manager (project_manager role) includes all the manager roles for the applications included in the PPM suite.
Project Portfolio Management benefits
| Benefit | Feature | Users |
|---|---|---|
| Gather and evaluate of ideas and promote accepted ideas to demand, story, epic, or project. | Innovation Management | Project Teams, Demand Manager |
| Assessing, approve, and promote demands to strategic and operational demands. | Demand Management | Demand Manager |
| Manage projects, tasks, and resources. | Project Management | Project Manager, Project Team |
| Manage programs, the projects under a program and its tasks. | Program Management | Program Manager |
| Manage your projects and programs of different portfolios. | Portfolio Management | Portfolio Manager |
| Create resource plans and request resources. | Resource Management classic | Resource Manager |
| Track time on a daily basis against tasks | Time Card Management | |
| Gain visibility into the status and health of programs, projects, and demands. | Project Portfolio Management Platform Analytics Solutions | Project, Program, or Portfolio Manager or Business stakeholder |
Integration with Digital Portfolio Management
Digital Portfolio Management (DPM) provides a unified workspace for owners to view and collectively manage their services and applications through the full life cycle. Installing DPM and Project Portfolio Management enables the integration with Project Management and Demand Management. With this integration, DPM managers can view project data that may impact a business application and create demands on a business application in DPM.
For more information, see Exploring Digital Portfolio Management.
Integration with Agile 2.0
TBD.
Integration with Test Management 2.0
TBD.
Domain separation
Domain separation provides complete data isolation for domain-specific users. Project Portfolio Management supports domain separation with a few limitations. For more information, see Domain separation and Project Portfolio Management.