Legacy: Start a one-to-one chat Release version: Washingtondc Updated February 1, 2024 1 minute to readHow to start a one-to-one chat in legacy chat. Before you begin Role required: agent Procedure To start a chat with one user in your favorites list, double-click the user's name or right-click and select Send Message. To start a chat with one available user, double-click the user's name on the online users list. See Viewing Online Users.Send a message to start a conversation.
Legacy: Start a one-to-one chat Release version: Washingtondc Updated February 1, 2024 1 minute to readHow to start a one-to-one chat in legacy chat. Before you begin Role required: agent Procedure To start a chat with one user in your favorites list, double-click the user's name or right-click and select Send Message. To start a chat with one available user, double-click the user's name on the online users list. See Viewing Online Users.Send a message to start a conversation.