Configure options for the Related items module

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use the Related items module in Unified Map to set your preference for which categories of related items, such as active incidents and active problems, appear for CIs.

    Before you begin

    Role required: See general role requirements for Unified Map

    About this task

    Related items are grouped by categories in the contextual side panel when selecting the Related items module. Administrators configure which related item categories are globally available, and you can further customize these settings to reflect your own preferences.

    Procedure

    1. Navigate to Workspaces > CMDB Workspace.
    2. In the Quick links section in the Home view, select Unified Map.
    3. Select the Related items icon Related Items icon. to open the Related items module.
    4. In the Related items panel, select the Related items user preferences icon Related Items user preference icon..
    5. In the Related items Settings dialog box, select and deselect items in the Available items list to reflect which related item categories you want to show for CIs.
      Selected items are moved into the Selected item lists and when you select a CI on the map for which to show related items, those categories appear.
    6. Select Apply.