Integrating ServiceNow Virtual Agent with Slack Release version: Washingtondc Updated February 1, 2024 1 minute to readEnables ServiceNow® Virtual Agent to integrate with the Slack application. Install the Conversational Integration with SlackYou can install the Conversational Integration with Slack (sn_va_slack) application if you have the admin role.Integrate ServiceNow Virtual Agent with SlackAdd the Virtual Agent bot to your ServiceNow® instance to integrate with Slack.Override Slack integrationOverride Virtual Agent integration with Slack.Manage the ServiceNow Virtual Agent integration with SlackManage your Conversational Integration with Slack application, its branding, and customize the bot-specific messages in your ServiceNow instance after integration.Configure branding for your Virtual Agent bot in SlackYou have the flexibility to customize the default ServiceNow branding for your Slack Virtual Agent. You can change the production bot's name and icon.Remove ServiceNow Virtual Agent integration with SlackRemove the ServiceNow Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.
Integrating ServiceNow Virtual Agent with Slack Release version: Washingtondc Updated February 1, 2024 1 minute to readEnables ServiceNow® Virtual Agent to integrate with the Slack application. Install the Conversational Integration with SlackYou can install the Conversational Integration with Slack (sn_va_slack) application if you have the admin role.Integrate ServiceNow Virtual Agent with SlackAdd the Virtual Agent bot to your ServiceNow® instance to integrate with Slack.Override Slack integrationOverride Virtual Agent integration with Slack.Manage the ServiceNow Virtual Agent integration with SlackManage your Conversational Integration with Slack application, its branding, and customize the bot-specific messages in your ServiceNow instance after integration.Configure branding for your Virtual Agent bot in SlackYou have the flexibility to customize the default ServiceNow branding for your Slack Virtual Agent. You can change the production bot's name and icon.Remove ServiceNow Virtual Agent integration with SlackRemove the ServiceNow Virtual Agent integration from your ServiceNow instance to disassociate the Slack app.