Before you run Configuration Compliance in your ServiceNow AI Platform® instance, you must first download and install the Configuration Compliance
application from the ServiceNow Store. This application is available as a separate
subscription.
To get entitlement and download the Configuration Compliance core application, navigate to the ServiceNow Store.
In the upper right of the page, click Log In.
In the dialog that is displayed, enter your HI credentials and click Login.
On the page that is displayed, if not selected, click the ServiceNow Products tab.
To view the associated applications that you are eligible for with the Configuration Compliance application, on the product list page, click the Configuration Compliance product.
The page that is displayed lists all the applications you are eligible for if you opt-in. For more information on an application, click a link.
To get the Configuration Compliance application, click Opt-in.
To agree to the terms and conditions, at the prompt, select the check box and click Accept.
A message is displayed that indicates you have successfully opted-in for the application. With the ServiceNow Products tab selected on the Products List, a green check mark replaces the plus sign to the right of the Configuration Compliance application, as shown in the following figure.After you have accepted the terms and conditions and managed entitlements for any of the applications on the ServiceNow Products tab, on the Products List page, you can click the plus sign (+) to
get entitlement and opt-in for the other applications on this page with a single click.
Skip to step 10 to install the application on your ServiceNow AI Platform instance.
Optional: Alternatively, if you want to manage your entitlement for the Configuration Compliance application on other ServiceNow AI Platform instances, follow these steps.
If the Manage Entitlement button is not displayed, click the Configuration Compliance application on the Product List to display it.
Click Manage Entitlement.
In the Manage Entitlements for Configuration Compliance dialog that is displayed, choose one:
Click OK or Cancel to continue.
You are ready to activate plugins and install the application on your ServiceNow AI Platform instance(s).
Log in to the ServiceNow AI Platform instance that you want to install the Configuration Compliance application on.
Navigate to System Applications > All Available Applications > All.
From the applications listed, locate the Configuration Compliance application (sn_vulc) and click Install.
The Application installation dialog is displayed. Any dependencies that will be installed are displayed.
If you want demo data, select the Load demo data check box and click Install.
Note:
If you do not select the Load demo data check box, demo data is not available to install from the Application Manager later. For information on how to install or reinstall
demo data after the initial installation, see the Workaround to install demo data if application is already installed [KB0722909] article in the Now Support Knowledge Base.
This installation may take some time. A message is displayed in the Install dialog after the application and its dependencies are successfully installed.
Click Close.
Separate third-party applications acquire and transform data in Configuration Compliance. Before you can use Configuration Compliance to remediate configuration items, you must install a third-party scanner integration and perform at least one network scan.
